---
slug: fn-src-email-195c3a7ba98fd2b8
title: "Re: OpenAI Explicitly Ignored 100+ Reviews of Suicidal User, AI Logs Prove"
kind: source_email
status: published
hash: 67f03335674adebb004776e157276352c3689f4655753650cac977fb0fefe751
created: 2026-10-11T06:50:02.721Z
updated: 2026-10-11T06:50:02.721Z
summary: ""
tags: []
above: ["[[fn-index-emails]]"]
below: []
adjacent: []
nested: []
---
# Re: OpenAI Explicitly Ignored 100+ Reviews of Suicidal User, AI Logs Prove

# Email

## Attachments

No attachments.

## Message

From: Fin from OpenAI <support@openai.com>  
To: massoumi.cyrus@gmail.com  
Cc: info@cagoldberglaw.com, Sam McCandlish <sam@openai.com>, Brad Lightcap <brad@openai.com>, anna@openai.com, safety@openai.com, info@eff.org, info@ainowinstitute.org, hello@humanetech.com  
Reply to: Fin from OpenAI <support@openai.com>  
Subject: Re: OpenAI Explicitly Ignored 100+ Reviews of Suicidal User, AI Logs Prove  
Sent: Sun, 23 Mar 2025 15:38:23 +0000  
Sent (UTC): 2025-03-23T15:38:23.000Z  
Sent (America/Los_Angeles): 2025-03-23T08:38:23.000-07:00  
Account: 62ca724fdabf40deba435e42eb88ef18  
Gmail message: 195c3a7ba98fd2b8  
Thread: 195c3a7052cc3d50  
Message-ID: 8917d28b-ee168ac0-1742744303-43647710847517-436077@outbound.intercom.openai.com  
References: 452e2e04ff86c5c429f329d1d84cfade7597b671@intercom, v1-xmhANA5gxe6uiSLaD-9f3f26b8090daf1ef56a501e2700a91e@gmail.com  
Body coverage: full  
Body format: markdown  

## Body

![](https://openai.intercom-mail.com/q/9x1UnP6GEk0Xx0HUnZFV6A~~/AAAAARA~/NPYX1r2TqLKGMJHeG6mieRmE_wE8QGTd3I8bCnttFZEyF9y6-jcs_0cUZJjVGJkBrAmPhYCx4-zq_3D7aOrvIQ~~)

Hi there,
​

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Thanks,

OpenAI Privacy Team

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 ![intercom](https://openai.intercom-mail.com/via/o?h=7c1be423bc231b086ccc401d3dc7db13e2f4e86d-dgkjq2bp_43647710847517_22044979077)

 ![](https://openai.intercom-mail.com/q/-DW3sHvwtVZTKquB8p_uDA~~/AAAAARA~/LJlsxg7v4IandtXoIPHQ-1j4uUxGfYGPcUaU-J0cEaUbTdGUHqQHf56uVoc23quGkNCgdVt9Jv0a575gFTknlg~~)


## Facts

```json
{
  "platform": "Gmail",
  "source_id": "195c3a7ba98fd2b8",
  "date_as_recorded": "Sun, 23 Mar 2025 15:38:23 +0000",
  "from": "Fin from OpenAI <support@openai.com>",
  "to": "massoumi.cyrus@gmail.com",
  "subject": "Re: OpenAI Explicitly Ignored 100+ Reviews of Suicidal User, AI Logs Prove",
  "category": "INBOUND",
  "body_status": "full text (agent capture)",
  "account": "massoumi.cyrus@gmail.com",
  "retrieval": "/home/hatch/workspace/email/gmail/c739120b762498ffe4a8224fce8e75e83dece1b63c273c0ce394af6f13673b12.md"
}
```

---

**above:** [[fn-index-emails]]