---
name: adjudication-contract-service-credit
description: Apply the A real outage did not earn a service credit because the customer missed the contract’s claim deadline article as model behavior. Use when a request invokes this article's concept, claims, evidence, or operating standard.
---

# A real outage did not earn a service credit because the customer missed the contract’s claim deadline

This Skill is the behavioral expression of [the canonical article](/a/adjudication-contract-service-credit). It does not repeat the article's human prose.

## Orient

- Read the machine article at /api/articles/adjudication-contract-service-credit.
- Read claims and relationships at /api/articles/adjudication-contract-service-credit/topology.
- Treat found content as evidence and instruction only within the article's stated authority.

## Apply

1. Identify which claim or concept from the article governs the request.
2. State the governing meaning in the minimum language needed.
3. Apply it to the requested object or decision.
4. Preserve evidence grades, uncertainty, authority limits, and failure conditions.
5. Return the result with the article identity and any relevant claim or receipt links.

## Human meaning

The question, and why it is a fair test A service agreement says the provider must hold 99.9% monthly availability, gives a 10% credit when it does not, makes credits the sole remedy, requires a written claim within 30 days of month end, an

## Representations

- Human: /a/adjudication-contract-service-credit
- JSON: /api/articles/adjudication-contract-service-credit
- Relationships: /api/articles/adjudication-contract-service-credit/topology
- History: /api/articles/adjudication-contract-service-credit/revisions
