Google Places result · Novato Self Storage
- matched
- true
- service
- Google Places
- collection
- Marin public-source records
- successful
- true
- observed at
- 2026-10-11T00:10:32.686Z
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
Novato Self Storage · returned
Google
Good storage rates and excellent facility with plenty of storage unit sizes. The application process is easy and the staff were very helpful and pleasant. It was also easy to set up monthly payments online. A year later we've been able to move all of our stored items and there were no issues during the time we rented our unit. I would highly recommend using Novato Self Storage to anyone and will do so again myself if we need storage in Marin County again in the future.
Dave B · Novato Self Storage · returned
Google
No drama, non-corporate outfit that resisted bumping rate increases to astronomical heights the way Public Storage claimed was necessary. Good people, well managed properties. Never a problem and easy to access. Service as it should be.
Matt Vinci · Novato Self Storage · returned
Google
I have mostly good things to say about this place. The unit I rented had some 2X4’s on the wall that made the space a bit smaller (couldn’t stack boxes accordingly because of the 2x4s protruding). However, they changed the hours on Sunday. I drove out there to work in my unit on a Sunday evening, because it’s supposed to be open 7 days a week, 7am-7pm) and there was a hand written sign with their “new hours for Saturday/Sunday” (10:30-5:30). These are different hours than what I contracted for.
Magnolia Orleans · Novato Self Storage · returned
Google
Had a terrible experience with this facility. Used them to store company tools and material. I was assured that they had high security and NEVER had a break in the last 10 years. Unfortunately for me, I was not only robbed of over $6k worth of tools but the robber gained access extremely easily and even spoke to the “security guard” while he was loading my tools in his vehicle. Once I was made aware of the break in, the storage staff covered their ass and didn’t do anything to help me. Absolute terrible company and wouldn’t recommend them to anyone.
Fred Scafani · Novato Self Storage · returned
Google
Moving out this month. Great place and very accommodating. I would definitely recommend it and would have no problem going back if I needed to store my belongings again,
Doug Thrailkill · Novato Self Storage · returned
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