Chase Bank
- rating
- 3.4
- address
- 402 Ignacio Blvd, Novato, CA 94949, USA
- website
- https://www.chase.com/locator/banking/us/ca/novato/402-ignacio-blvd?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MTAyNjc0NjctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- place id
- ChIJtTG3Nq69hYARJhBAtp3l2Sc
- collection
- Marin public-source records
- observed at
- 2026-10-11T00:10:31.598Z
- review count
- 8
- google maps url
- https://maps.google.com/?cid=2871578702955679782&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
Google Places result · Chase Bank · returned
Google Places result · Chase Bank · returned
Google
Beware of Chase. If you have assets and a Chase representative discusses JP Morgan Private Client run the other direction. I had a terrible experience at this branch with the representative who is responsible for their customer relations with JP Morgan. Not only was he unclear and misleading, but I lost a tremendous amount of money in poor trades executed by him. Another JP representative was baffled at my experience. In addition to this experience this JP representative related his average client saw an average return of 11-14% etc. My performance from January 2026 to July 2026 was 6%. BEWARE!
B Zider · Chase Bank · review of place
Google
Bank is fine, but the one walk up ATM outside is the world's slowest machine; it takes literally five minutes per transaction and gets stuck on each loading screen, particularly the "finalizing deposit" step. Standing out there while trying to deposit money after dark gets dicey. Probably needs updating.
B T · Chase Bank · review of place
Google
They don’t answer the phone
Sara Ladd · Chase Bank · review of place
Google
I’ve had no issues here and the people are kind!
Carly · Chase Bank · review of place
Google
During a challenging financial time which led me to pile numerous big charges such as auto repairs on my still considerably new Chase credit card that I am still learning about, the front greeter sent me to Lisa’s office to answer my main question about Chase’s policy that I intend to use as a road map to continue through that tough time. The greeter asked Lisa if she had time for me between appointments; Lisa calmly and delightfully approved. She was kind and patient with me and my hard-to-explain route to the key question. She went the distance over the phone (corporate expert on the other end is MY guess) which lead my wishful assumption to wind up being true - certainly making Chase competitive. Thank you so much Lisa. This is another wonderful Chase experience that tells me that the complicated process of switching my account over from its current bank can be worth it.
A’sHat SelfieStick · Chase Bank · review of place
Chase Bank · describes
Google · on platform