Chick-fil-A
- rating
- 4.3
- address
- 35 Rowland Way, Novato, CA 94945, USA
- website
- https://www.chick-fil-a.com/locations/ca/novato?utm_source=google&utm_medium=gmb
- place id
- ChIJXxzHXb68hYAR97XyVN9jxvw
- collection
- Marin public-source records
- observed at
- 2026-10-11T00:10:49.720Z
- review count
- 1641
- google maps url
- https://maps.google.com/?cid=18214355553800599031&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
Google Places result · Chick-fil-A · returned
Google Places result · Chick-fil-A · returned
Google Places result · Chick-fil-A · returned
Google
Could be better. The fries here are always good but the play zone was a bit dirty but other than that this place was pretty good. I believe they could use some improvements in decor but other than that this is a pretty nice and decent place to stop for food.
Max Levit · Chick-fil-A · review of place
Google
We’ve now been to this location four times. Each time, the garbage cans are so full. You can’t throw anything out. The kids play zone smells and is dirty. But the real kicker is this- we found hair in our food (for some reason it’s always the salad) twice in our four visits! Sometimes I get my children macaroni. The portion size is laughable. And then I have gotten the scramble bowl in the morning and it’s not even half full. Portions need to be proportionate to the price that we pay as consumers. I like Chick-fil-A as a company, but I will go elsewhere from now on because this location is the worst managed location I’ve ever had the unfortunate pleasure of supporting.
John Monaco · Chick-fil-A · review of place
Google
Great location and as always great customer service. The only issue I see, unlike other restaurants they don't have a double drive through, the area probably can handle 5 cars but still makes it a tight space to wait for the drive through.
Papa Bear · Chick-fil-A · review of place
Google
Love the milkshakes! But for over $6 you can buy a whole tub. Just this last time I got chicken tenders and they were dry. I prefer my French fries crispy, which these are not, so I got the "chips" and those tasted like cardboard. We went through the drive thru which was nice, and the only real reason to go.
Nicole Harrington · Chick-fil-A · review of place
Google
Food is delicious, but our $6 med fruit cup was half full and they forgot our Chick-fil-A sauce. This one is too busy, that I have had multiple orders wrong.
Nate Felt · Chick-fil-A · review of place
Chick-fil-A · describes
Google · on platform