We appreciated the work of Michele Piazza so much over the 15 month title ordeal we went through as trustees and beneficiaries of a property beset by numerous complex trust and title issues. She was both professional and empathetic, as well as patient and knowledgable advising us, within her role as Escrow Officer, through each step. Rather than move on to another title company, we felt Michele would stick with us and make it happen to the best of her seasoned ability, and she did. Thank you, Michele!