I've been going to Thorssons for years! Unfortunately I've had quite a few accidents. I think I've actually used thorssons probably around 5 times. I'm a big fan. Phil and Theresa are always on top of it. The quality of work is first class. They gave me a free tow from Hayward to Novato when my car was not able to drive. I highly suggest coming year because they treat you right. Not many shops like this around anymore. Thanks Thorssons!