i had an amazing experience when i came in to get my daughters ears pierced for her birthday, shes just turned 6 so me and her were kinda nervous since it was her first time getting pierced but Dulce who works there made us feel so comfortable, she was so nice and explained to my daughter how the process was going to go and was very gentle and clean when she did it. My daughter loveddd her piercings! I 100% recommend coming here! we will be coming back again:)