These guys are the BEST!!! I would give them 5 stars on everything. They were on time; they worked hard; they were very skilled; they listened carefully to what we wanted; their price was fair. The end product, new and re-finished wood floors on a very large Tiburon house was a really good experience with a really good outcome. Our house looks fantastic! Look nowhere else. If you need flooring, use this company!! (They actually deserve six starts IMHO).