Our heater died, and couldn't be replaced for a month. We had a quote for a fireplace insert from a year ago with Green Fireplace Solutions. They worked with us on the old quote to find a nice solution. Since we were freezing in our house, they did everything they could to fit us into their already packed schedule. As promised, they came in a few days and installed our insert. The unit looks great and kicks out a lot of warmth. They did a great job, the team was super efficient and responsive. It's also nice to support a local business. Highly recommended!