I was rear-ended on my daily morning commute. Within an hour of getting my totaled car sorted with CHP, the great Enterprise Representative at Novato Enterprise had me in a nice, clean rental car. I felt reassured that the billing would be a smooth transition from my personal credit card to the other driver’s insurance when they were determined to be at fault. There was no fuss or hassle, just terrific, warm and professional customer service. Same with the return. We have used this Enterprise location several times and will continue to do so. Thank you Enterprise!!!