We have used John Gleason at both our home and office. Service was excellent! John, Kevin and Austin went above and beyond to trouble shoot and ultimately fix our 1 year old tankless water heater at the office that kept shutting off. At home they did a same day emergency repair to the plumbing of an upstairs toilet and at another time snaked our outdoor irrigation drainage line. We are extremely satisfied with their work and their fees are reasonable. We would highly recommend their services.