I aways have a good experience with ya'll. But yesterday when my Lil granddaughter & I came in to wash Nelson〰️Brian helped us AND he was so pleasant & helpful, easy to talk to, kind. I can't say enough how great he was. I was so at ease with him. Calmed me to where I could remember (cuz I'm old lol) that I asked him, before we left "oh I've been looking for this dog food . . ." He immediately led me + helped me pick it out & helped us to our truck to load it! I'm still thinking how sweet 😋