MiscSubjects

carrie smith · Shell

text
Just had the most awful interaction with a human ever! So unhelpful and very hostile. Should not be working with the public. Went to get gas at 530 am before my shift starts. The pumps rarely work, but its the closest gas station to my job. I put my card in one machine which it can’t seem to read, so I walk to the next pump to see if it works. It doesn’t register my card, but holds onto my card and I can’t get it back out. I go see the attendant. He doesn’t look up until I say hello. I ask him for help getting my card out or doing anything helpful. He keeps putting up his hands strangely and offering options other than getting my card unstuck from the machine. This back and forth odd conversation goes on for like 45 seconds and finally at the end he says “so do you want me to help you get your card out or what?” I end up telling him sarcastically that he’s been “super helpful” and I walked out. My card has now come unstuck on its own, so I grab it and leave. I will NEVER go back there!!
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChZDSUhNMG9nS0VJQ0FnSUNieHFHdld3EAE!2m1!1s0x8085bd2d643c6ebf:0xc0ae750f7e882427
observed at
2026-10-11T00:07:33.751Z
published at
2024-07-26T12:54:01.170491Z
Reviewer
★★★★★
Just had the most awful interaction with a human ever! So unhelpful and very hostile. Should not be working with the public. Went to get gas at 530 am before my shift starts. The pumps rarely work, but its the closest gas station to my job. I put my card in one machine which it can’t seem to read, so I walk to the next pump to see if it works. It doesn’t register my card, but holds onto my card and I can’t get it back out. I go see the attendant. He doesn’t look up until I say hello. I ask him for help getting my card out or doing anything helpful. He keeps putting up his hands strangely and offering options other than getting my card unstuck from the machine. This back and forth odd conversation goes on for like 45 seconds and finally at the end he says “so do you want me to help you get your card out or what?” I end up telling him sarcastically that he’s been “super helpful” and I walked out. My card has now come unstuck on its own, so I grab it and leave. I will NEVER go back there!!

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