{"ok":true,"object":{"id":"atm_google_review_d0de11ce067c580e82842e85","kind":"GoogleReview","name":"Tracy Engelen · Columbia Bank","parent_id":null,"depth":null,"facts":{"text":"The Novato branch of Umpqua struggles constantly to keep employees and the employees they do have are inadequately trained.  For the longest time last year, they actually closed the bank for an hour in the middle of the day during business days.  In order to open business accounts with any bank, we are required to provide numerous forms to the bank and this is the first bank we've ever worked with that seems to misplace documents provided and we find we're being asked to provide them again and again. I am busy operating my business, I do not have time to produce the requisite documents over and over again.  To be fair to the branch, while I am disappointed as a business customer, I have been happy with the personal banking because, for the most part, the staff is friendly and helpful on personal banking.  June and Nick were the best employees we've worked with.","rating":3,"collection":"Marin public-source records","source_url":"https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUQxdlBtRW5RRRAB!2m1!1s0x8085bb7b89d89c51:0x67f100002816b928","observed_at":"2026-10-11T00:15:18.837Z","published_at":"2024-01-05T23:20:18.405287Z"},"source_id":"src_305b2ffbf8353cda03ae","updated_at":"2026-11-02T06:47:00.190Z","type":"Feature","geometry":null,"links":{"self":"https://miscsubjects.com/atlas/atoms/atm_google_review_d0de11ce067c580e82842e85","children":"https://miscsubjects.com/atlas/atoms/atm_google_review_d0de11ce067c580e82842e85/children","descendants":"https://miscsubjects.com/atlas/atoms/atm_google_review_d0de11ce067c580e82842e85/descendants","inside":"https://miscsubjects.com/atlas/atoms/atm_google_review_d0de11ce067c580e82842e85/inside","graph":"https://miscsubjects.com/atlas/graph?start=atm_google_review_d0de11ce067c580e82842e85","page":"https://miscsubjects.com/graph/atlas:atm_google_review_d0de11ce067c580e82842e85","json":"https://miscsubjects.com/graph/atlas:atm_google_review_d0de11ce067c580e82842e85.json"},"ancestors":[],"children_by_kind":[],"edges_out":[{"rel":"about","id":"atm_google_business_72c3d5167e86bbe88cb9637e","kind":"LocalBusiness","name":"Columbia Bank","share":null},{"rel":"authored_by","id":"atm_google_profile_6680211aa0a3ebe07b7bfe34","kind":"Profile","name":"Tracy Engelen","share":null},{"rel":"in_collection","id":"atm_geoid_06041","kind":"County","name":"Marin County","share":null},{"rel":"on_platform","id":"atm_platform_google","kind":"Platform","name":"Google","share":null},{"rel":"review_of_place","id":"atm_google_place_72c3d5167e86bbe88cb9637e","kind":"GooglePlace","name":"Columbia Bank","share":null}],"edges_in":[],"edges_in_total":1,"external_ids":[],"source":{"id":"src_305b2ffbf8353cda03ae","url":"https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUQxdlBtRW5RRRAB!2m1!1s0x8085bb7b89d89c51:0x67f100002816b928","license":"Public source; publisher terms apply","read_at":"2026-10-11T00:15:18.837Z","sha256":null},"observations":[],"edges_out_total":5,"entities":{"atm_google_review_d0de11ce067c580e82842e85":{"id":"atm_google_review_d0de11ce067c580e82842e85","label":"Tracy Engelen · Columbia Bank","type":"GoogleReview","page":"https://miscsubjects.com/graph/atlas:atm_google_review_d0de11ce067c580e82842e85","json":"https://miscsubjects.com/graph/atlas:atm_google_review_d0de11ce067c580e82842e85.json"},"atm_google_business_72c3d5167e86bbe88cb9637e":{"id":"atm_google_business_72c3d5167e86bbe88cb9637e","label":"Columbia Bank","type":"LocalBusiness","page":"https://miscsubjects.com/graph/atlas:atm_google_business_72c3d5167e86bbe88cb9637e","json":"https://miscsubjects.com/graph/atlas:atm_google_business_72c3d5167e86bbe88cb9637e.json"},"atm_google_profile_6680211aa0a3ebe07b7bfe34":{"id":"atm_google_profile_6680211aa0a3ebe07b7bfe34","label":"Tracy Engelen","type":"Profile","page":"https://miscsubjects.com/graph/atlas:atm_google_profile_6680211aa0a3ebe07b7bfe34","json":"https://miscsubjects.com/graph/atlas:atm_google_profile_6680211aa0a3ebe07b7bfe34.json"},"atm_geoid_06041":{"id":"atm_geoid_06041","label":"Marin County","type":"County","page":"https://miscsubjects.com/graph/atlas:atm_geoid_06041","json":"https://miscsubjects.com/graph/atlas:atm_geoid_06041.json"},"atm_platform_google":{"id":"atm_platform_google","label":"Google","type":"Platform","page":"https://miscsubjects.com/graph/atlas:atm_platform_google","json":"https://miscsubjects.com/graph/atlas:atm_platform_google.json"},"atm_google_place_72c3d5167e86bbe88cb9637e":{"id":"atm_google_place_72c3d5167e86bbe88cb9637e","label":"Columbia Bank","type":"GooglePlace","page":"https://miscsubjects.com/graph/atlas:atm_google_place_72c3d5167e86bbe88cb9637e","json":"https://miscsubjects.com/graph/atlas:atm_google_place_72c3d5167e86bbe88cb9637e.json"}},"relationships":{"upward":{"predicate":"part_of","parent_ref":null,"ancestors":[],"order":"nearest parent first"},"downward":{"predicate":"part_of","total":0,"by_kind":[]},"sideways":{"outgoing":{"returned":5,"total":5,"items":[{"subject":"atm_google_review_d0de11ce067c580e82842e85","predicate":"about","object":"atm_google_business_72c3d5167e86bbe88cb9637e","ref":"atm_google_business_72c3d5167e86bbe88cb9637e"},{"subject":"atm_google_review_d0de11ce067c580e82842e85","predicate":"authored_by","object":"atm_google_profile_6680211aa0a3ebe07b7bfe34","ref":"atm_google_profile_6680211aa0a3ebe07b7bfe34"},{"subject":"atm_google_review_d0de11ce067c580e82842e85","predicate":"in_collection","object":"atm_geoid_06041","ref":"atm_geoid_06041"},{"subject":"atm_google_review_d0de11ce067c580e82842e85","predicate":"on_platform","object":"atm_platform_google","ref":"atm_platform_google"},{"subject":"atm_google_review_d0de11ce067c580e82842e85","predicate":"review_of_place","object":"atm_google_place_72c3d5167e86bbe88cb9637e","ref":"atm_google_place_72c3d5167e86bbe88cb9637e"}]},"incoming":{"returned":0,"total":1,"items":[]},"json":"https://miscsubjects.com/atlas/atoms/atm_google_review_d0de11ce067c580e82842e85/edges?limit=100&offset=0"}},"reference_contract":{"entity_lookup":"entities[ref]","directions":"Parent/ancestors and children describe the stored parent hierarchy. Edges retain their own predicates and subject/object direction; they do not imply containment.","counts":"Counts refer to source objects, not necessarily distinct people or physical properties. A null total is unknown, not zero.","pagination":"Child pages use limit (maximum 500), offset and optional kind. Edge pages apply offset separately to incoming and outgoing lists. Follow each canonical JSON link to continue traversal.","fact_scope":"Facts belong to this object. Collection membership, professional presence, mailing city and an associated parcel do not establish residence or transfer jurisdiction.","source_hash":"source.sha256 describes the source provenance; it is not a hash of this JSON response."}}}