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"excerpt": " Genworth: Financial Solutions for Long Term Care | Genworth Our Brands Customer Support Claims About Us Contact Us 888 GENWORTH (888.436.9678) Monday – Thursday: 8:30 AM – 6 PM ET, Friday: 9 AM – 6 PM ET Our Brands CareScout CareScout long-term care insurance CareScout Quality Network CareScout Care Plans Seniorly powered by CareScout Enact Mortgage Insurance Customer Support Long-Term Care Insurance Login/register Long-term care forms Premium changes: Reasons & options Life Insurance & Annuities Login/register Life insurance forms Index UL rates Annuity forms Prospectuses Customer Service Contacts Contact us form Claims Long Term Care Insurance Learn about the claims process Initiate a claim Claims assessment Initial claim eligibility Claims reimbursement Ongoing claim eligibility Claim closure Submit a claim document LTC claims forms Life Insurance & Annuity How to begin a life insurance claim Life insurance claim forms & FAQs Annuity forms & FAQs Unclaimed Property About Us Leading the Industry Leadership team Thought leadership Ratings News & announcements Social Responsibility Employee giving Genworth Foundation Employee impact Community investment Global sourcing Careers Diversity & inclusion Learning & development Benefits & well-being Students & graduates Investors Submit Pay Online Login Customers Financial Professionals Our login method has changed. Please click the login button below. Login Don't have an account? Register Now Contact Us 888 GENWORTH ( 888.436.9678 ) Monday – Thursday: 8:30 AM – 6 PM ET, Friday: 9 AM – 6 PM ET We empower families to navigate the aging journey with confidence. Check Your Claim Status Track claim and payment status, sign up for email and text notifications, elect to go paperless, assign a delegate for your policy and much more. LOGIN / REGISTER Research Costs of Care Genworth has surveyed long-term care providers across the country since 2004. Knowing these costs is a first step in helping you plan for the future. CALCULATE IN YOUR AREA Explore Coverage Needs The Coverage Needs Estimator is a personalized tool that allows you to see how estimated future care costs may align with your potential long-term care needs. LOGIN / REGISTER Find the care that’s right for you Home care Find trusted care at home. The CareScout Quality Network connects you to high‑quality, specially priced home care providers, so you can feel confident in the care you choose. FIND HOME CARE Senior living Find the right senior living option. Get personalized, no‑cost guidance from a local network of independent advisors to help you identify the best fit for your needs. FIND SENIOR LIVING Our employees are what make us different. SEARCH FOR JOBS That's why we're committed to a work environment that fosters inclusion, community involvement, learning, and well-being. Social Responsibility Genworth is committed to helping families navigate the aging journey with confidence. One of our most important commitments is enriching the quality of life in our communities. Genworth's Social Responsibility - Doing what's right for our communities. Latest From Our Newsroom October 08, 2026 Genworth Financial Schedules Earnings Conference Call for November 5 September 22, 2026 Genworth Introduces New Family Caregiver Benefit, Expanding How Eligible Policyholders Can Use Long-Term Care Coverage September 15, 2026 Genworth Issues Statement on Court of Appeal Ruling Against AXA in UK Payment Protection Insurance Case September 02, 2026 Genworth Financial Announces $500 Million Expansion of Existing Share Repurchase Program 206401 02/17/26 Our Brands CareScout ® Enact ® Our Company About Us Investors News Careers For Individuals File a Claim Account Login For Business Partners Advisors Need Help? Call Us: 888 GENWORTH 888.436.9678 Customer Support Our Brands CareScout ® Enact ® Our Company About Us Investors News Careers For Individuals File a Claim Account Login For Business Partners Advisors Need Help? Call Us: 888 GENWORTH 888.436.9678 Customer Support Home Site Map Privacy Notice at Collection Terms of Use Fraud and Information Protection Accessibility United States United States Our financial products are offered/underwritten by one or more of the following: Genworth Life and Annuity Insurance Company; Genworth Life Insurance Company; Genworth Life Insurance Company of New York (only Genworth Life Insurance Company of New York is admitted in and conducts business in New York); Genworth Mortgage Insurance Corporation; Genworth Mortgage Insurance Corporation of North Carolina; Genworth Financial Assurance Corporation. © 2026 Genworth Financial, Inc. All rights reserved. ",
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