I love Patelco! The staff (at all the branches) are friendly and helpful. I also appreciate the webinars Patelco offers and it is continuously improving the app.
Their “customer service” line is where phone calls go to die. If you’d like to be placed on hold, for at least a half hour, before being disconnected—go with this credit union. Their attention to their customers is as insulting as it is nonexistent
I've had a amazing experience banking with Patelco!Their customer service has consistently exceeded my expectations. Friendly, knowledgeable staff make banking a breeze. I've received prompt support whenever needed thank you to the Novato team (Leda) for providing top notch service! I highly recommend Patelco for anyone seeking a reliable and customer focused banking experience.
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