the whole object this page is drawn from, as JSON · Open JSON
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"excerpt":" Skip to content Contact Us (24 hrs) Text us 855-712-0962 Call us 800-457-0276 Links ASM Demo ADP for Employees Logins Legacy Reports Legacy VoiceMail Login miTeamWeb (Messages, Oncall) ASM Client Messages Portal Pay Your Bill Navigation Menu Navigation Menu Contact Us (24 hrs) Text us 855-712-0962 Call us 800-457-0276 Links ASM Demo ADP for Employees Logins Legacy Reports Legacy VoiceMail Login miTeamWeb (Messages, Oncall) ASM Client Messages Portal Pay Your Bill A-B Communications Serving business since 1960 Services What we can do for you? We have a lot to offer your business. And we can craft the best customized fit of services Professional Answering Service You need a break from your phone or want to add a professional partner to your customer service - we're the one! Read more... Call Center Services Your project needs some modern technology and experienced project leaders to provide results - that's us! Read more... Voice Mail / IVR Services Your existing technology lacks some important capabilities - our IVR is great - we've done projects successfully for years! -OR-You need another phone number separate from your other numbers Read more... Secure Messaging You need to communicate with team members and need a secure way to do so - we've got it! Read more... Dedication Why Choose Us? You have options. Here's why we're the best fit. Quality Service Our key to providing quality service is to maintain consistency in all aspects of our operations. We answer all calls first ring, utilize pre-recorded account greetings, and script the entire call-taking and dispatching process. We Know Call Flow We have served every type of business over the years and have learned which ones fit into our call flow. By limiting industries we serve we can manage the flow of calls. Focus on the Details We know the weaknesses in certain types of communication, so we structure our procedures to limit the possibility of error and delay in message delivery. Our Team Has the Best Tools Every vendor states that they have the best product, but there is something to be said for having the largest market share. It is tough to deny the power of Google in search and maps, or EPIC in health care systems, or Amtelco in call center solutions. We have all the best tools to get the job done well. Legacy about us We were founded in September 1960 by Stanley R. Farber, as Answering Bureau of San Francisco. Stan was an officer and a pilot in WWII, and, after the war ended he went to graduate school and eventually received his CPA license. His business acumen led the way for many years of steady growth and consistent levels of quality service. During the 1960s the only equipment choice was to rent Western Electric switchboards from AT&T. An answering service in those days could only serve the customers whose phone number was housed in the same telephone central office as they were. Due to that limitation, we opened multiple other offices in select cities and neighborhoods that allowed us to serve our target customers. As of the end of the 1970’s, we had 16 offices and 150 employees, primarily in the San Francisco Bay Area. It is believed that we were one of the five largest answering services in the US at that time. The computerized inventions of the 1980’s and the AT&T divestiture provided alternate equipment sources and we purchased specialized computerized systems designed just for our industry. The advent of call forwarding allowed us to serve distant customers from a centralized location, and we began the process of consolidating offices into regional centers. We purchased select answering services in market areas that we wished to serve over the years and this included Paradise, CA (covering Oroville to Redding), Los Angeles, CA (covering southern California), Auburn, CA (covering Sacramento to Lake Tahoe), Lake Havasu City, AZ , Las Vegas, NV and Boise, ID). We virtually serve any community in America. Contact Get in Touch Give us a call at 800-457-0276 (24 hours) or use the form below. send message Neve | Powered by WordPress ",
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