Colleen at Novato brunch, have been extremely nice and very professional. We financed one car through her few months ago and at the time when we needed to do it again, we had no doubts where to go again. Colleen was quick on answering all the questions, in no time provided the best rates, connected with the dealership and obtained all the necessary documentation to complete the loan. All we had to do is ti show up to sign the paperwork. I’m recommending all my friends and family your bank and Colleen in particular!
Colleen was very knowledgeable about a complex trust account I needed set up. Her calm confidence made me feel secure that we were going to have everything done correctly and we did. Account is now helping immensely.
To whom it may concern,
Colleen has been helpful and kind throughout the years. She goes above and beyond to make the process easier.
Colleen communicated with me that she would be departing early and left me in good hands with her trusted co-workers. She could've gotten back to me the following day, but that's not her style.
I'm appreciative of Colleen and the Community First Credit Union.
Thank you!
We have been banking with Community First since we moved to this country from Canada in 2001.Our excellent credit rating and job history didn't follow us to the USA, so we couldn't find any bank to help us finance a car. We walked into Community First and immediately got the help we needed. They saw us as real people, not statistics. Not only were we were able to buy a car, but my children opened up their first accounts there, and 18 years later my eldest just got HER first car loan through Community First. While the credit union is great, it really is Colleen Redler who is the shining light who keeps us coming back. She makes banking easy. I can call her on the phone if I need something done, and she calls me if she ever notices anything odd with the accounts. She remembers all our names and greets us with a smile every time we walk in. Colleen always goes the extra mile for us. I hope Community First realizes what an asset they have in her, with her vast experience and stellar customer service. She's a gem.
Joyce first supported my loan by in-taking my initial information and supporting my quick approval along the way. Colleen, at the Novato branch, guided me clearly with a few additional requirements and had all of my paperwork ready at my schedule appointment. It was brief and she was brilliant. Defiantly a great experience. I would recommend Community First to all my friends and colleagues.
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"excerpt":" Community First Credit Union | The New Local BE AWARE: Caller ID fraud is on the rise. Phone numbers can be impersonated on Caller ID, including CFCU's. If you are suspicious of any call, text or emails, call CFCU directly. Rates Make a payment Become a member Login Digital Banking Experience UserName Forgot Username? Password Forgot Password? Login 1st Time User? Help Accounts Savings Prime Share Savings Youth Savings Share Certificates Money Markets IRAs Checking Checking Accounts Debit Cards Business Checking Overdraft Protection Cannabis Banking Loans Home Loans Mortgages Home Equity Vehicle Loans Auto Rec Vehicles Personal Loans Personal Loan Lines of Credit Rapid-Dough Loans Credit Cards Credit Cards Special Loans Youth Agriculture Loans Teacher Loans About Company Blog Join the Credit Union Careers About CFCU Our Leadership Scholarships Community Partnerships Annual Reports Contact Get in Touch Branches and ATMs Get in Touch For Our Members Resources Education Forms and Disclosures Fraud Prevention Services Insurance Digital Banking / Mobile App Financial Advice Wills & Trusts Quick Links Today's Rates Make a Payment Login to your Account Open an Account English Español Login VCCU Merger Make a Payment Rates Become a Member Accounts Loans About Us Contact Us For Our Members Language Login back Savings Prime Share Savings Youth Savings Share Certificates Money Markets IRAs Checking Checking Account Debit Cards Business Checking Overdraft Protection Cannabis Banking Mortgages Mortgages Home Equity Vehicle Loans Auto Rec Vehicles Personal Loans Personal Loan Lines of Credit Rapid-Dough Loan Credit Cards Credit Cards Special Loans Youth Agriculture Teacher Loans About us Blog Join the Credit Union Careers About CFCU Our Leadership Scholarships Community Partnerships Annual Reports Contact Us Branches and ATMs Get in Touch Resources Education Forms and Disclosures Fraud Prevention Services Insurance Digital Banking / Mobile App Financial Advice Wills & Trusts For Members Today's Rates Make a Payment Login to your Account Open an Account Language Español English Switch And Save Used auto loan rates as low as 4.84% APR*, plus up to 90 days before your first payment! Apply Now Introducing Digital Account Opening Opening a new account at Community First in minutes, with our new Digital Account Opening Experience! Open Account Welcome! Make a Payment Digital Banking High Yield Checking Money Markets Loans Today’s Rates View all Rates AUTO LOAN as low as 4.49 % APR PERSONAL LOANS as low as 8.94 % APR VISA® CREDIT CARDS as low as 11.74 % APR MONEY MARKETS as high as 1.50 % APY Welcome to Community First, the new local. Your Local Northern California Credit Union Here for Good The new local brings together the cozy familiarity and warm connectedness of the place you live and work with all the ultra-modern conveniences you expect. We’re like Cheers…for your money. And since we’re a not-for-profit cooperative, your dollars STAY LOCAL— supporting your neighbors and the local economy, not Wall Street. See what we're all about In your Community We have 12 branches staffed by friendly CFCU'ers. Plus, we were named one of "The Best Places To Work" by North Bay Business Journal! The e-conveniences we pioneered set us apart as the top locally based bank or CU. With us you can enjoy contactless cards, digital chat, smartphone app, and complete Spanish language site. Visit Us Today News and Articles Community First Pet Drive Our local shelters need help! Community First is working to help raise money and collect needed items. Learn more 2026 Shred Days It's that time of year! Community First is hosting multiple shred days across our 7 county footprint. Click to learn more. Learn more Auto Getting a Car Find out whether buying new, buying used, or leasing a car is the right choice for you. Click to learn more! Learn more Education Community First Tax Information Get all your questions about your tax statements answered here! Learn more Government Shutdown Assistance Community First Credit Union offers a number of ways to help our members through difficult times. Learn more Systems Merger on June 1 Click to learn the latest information for new CFCU members ahead of our systems merger with VCCU. Learn more Free Estate Planning Webinar for Community First Members Learn more 2025 Shred Days Shred Days are back! Come and safely dispose of up to 5 boxes of your old personal documents. Learn more VCCU has officially merged into CFCU! Vocality Community CU has officially merged into CFCU! Click here to learn more. Learn more Vocality CCU is Officially Merging into Community First CU! Now that the merger between VCCU and CFCU is official, we wanted to highlight some important upcoming dates and information for our current and new members. Learn more Topic filter Recent PayPal Scams There has been a recent rise in fraudulent transaction scams. Click to learn more. Learn more Merger Pres",
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