Google Places result · Taco Bell
- matched
- true
- service
- Google Places
- collection
- Marin public-source records
- successful
- true
- observed at
- 2026-10-11T00:15:38.437Z
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Taco Bell · about
Marin County · in collection
Taco Bell · returned
Google
So disappointed because we go here all the time and not coming back. We ordered through the drive thru 10am today and by the time I got to the window, i realized I needed water for my mother and child in the car (it’s 80 degrees today) and Rudy O who claimed to be the manager (was the assistant manager) refused to give me water. I kindly asked again for water & he argues with me for several minutes saying there’s a long line and I should’ve ordered it with my food, told me I was ridiculous and refused many times, I asked him for his name and he refused to say claiming he’s the manager and he doesn’t care (glad it was on the receipt) I had no choice but to take his photo since he wouldn’t tell me his name. Then he finally gives me the water. Beware of Rudy O (photo attached).. luckily I got a hold of the district manager and if he does this to anyone again he’s out of his job as the corporate office does not tolerate this from employees. Don’t let him treat you this way! Lastly, my order was incorrect but it was not a big deal at all compared to Rudy’s service. He seems unhappy and obviously doesn’t care for his job
Bee Ho · Taco Bell · returned
Google
I’ve been a Dasher for about seven years with over 10,000 deliveries, so I know how things usually go. Today, at Taco Bell, I got a notification that the order was ready. When I arrived, they said the dessert wasn’t available and asked me to call the customer. After I did, she texted me saying I could choose another dessert. However, the manager was incredibly rude. He demanded I show him the text message, said he had his own rules, and forced me to confirm right in front of him. I’ve never been treated like this. Normally, Dashers are trusted, but this was really a bad experience.
Sam “Sam” G · Taco Bell · returned
Google
If you did a online order at this taco bell around 9:20 pm November 8th with a lot of tacos n burritos just know that they gave us your order and after we had looked through it n touched all the tacos trying to se wig it was our order they asked for the bag back and didn’t even throw it out. They just packaged the bag up for the next person. We had already touched the tacos!!
Angel Ramos · Taco Bell · returned
Google
Absolutely terrible customer service. The employees were busy gossiping with each other and completely ignored me while I was clearly waving for assistance. I stood there waiting and was treated as if I didn’t exist. Customers should not have to beg for basic service. This level of unprofessionalism is unacceptable, and management needs to address it immediately. I will think twice before returning. This employee in picture I don’t something wrong with this dude he was acting weird.
Jay S · Taco Bell · returned
Google
I ordered using the kiosk for dine in. The CSR working, offered me my cup before my order came up and was walking my order to my table! I stood up and met halfway, because I had never had a Taco bell associate bring me my order before. These employees are customer oriented. Great job. Thank you.
Justin Heggem · Taco Bell · returned
Google · on platform