The UPS Store
- rating
- 3.9
- address
- 936 B 7th St, Novato, CA 94945, USA
- website
- https://locations.theupsstore.com/ca/novato/936-b-7th-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
- place id
- ChIJzfBApX67hYARCSdEaE6xc40
- collection
- Marin public-source records
- observed at
- 2026-10-11T00:15:26.572Z
- review count
- 67
- google maps url
- https://maps.google.com/?cid=10192685331984426761&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
- county association
- Returned in the Marin source collection; geographic membership is not established
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
The UPS Store · describes
Google Places result · The UPS Store · returned
Google
The first time I came here, I was extremely disappointed. I needed to print just one page—something I usually do at FedEx for $0.22. I was expecting a similar price, but to my surprise, I was charged $5.21 without any prior notice of the cost. I asked for a refund, as the pricing felt completely unreasonable. The cashier, Juan, said he couldn’t issue a refund but took my contact information and mentioned the manager would review my request on Monday. However, I never received a call, any follow-up, or a refund. Avoid printing anything here - go to FedEx!
Alexandra Lukyanchikova · The UPS Store · review of place
Google
Thank you so much to all the helpful employees at this store! Especially Jessica today as she was so kind and patient. I needed to help my elderly parents get some documents notarized, and she was fantastic. Thorough, efficient, patient, helpful and kind. Thank you for making a daunting activity nice and easy!
Annie Wilson · The UPS Store · review of place
Google
The workers were very helpful in pointing me to the right direction in what I needed. Frank was especially sweet and helpful!
Noah Hansbery · The UPS Store · review of place
Google
Excellent service! The store is always clean and staff very helpful and knowledgeable.
Dalit Miller · The UPS Store · review of place
Google
Customer service above average, friendly confident helpful patient pleasant cheerful accommodating UPS Store orderly and clean
Anitamarie Donato · The UPS Store · review of place
Google · on platform