Cricket Wireless Authorized Retailer
- rating
- 3.8
- address
- 1125 Grant Ave, Novato, CA 94945, USA
- website
- https://www.cricketwireless.com/stores/ca/novato/1125-grant-ave?utm_source=Google&utm_medium=Organic_Search&utm_campaign=Yext_Listings
- place id
- ChIJHxOUDjG7hYARgHw816QPX10
- collection
- Marin public-source records
- observed at
- 2026-10-11T00:15:30.151Z
- review count
- 22
- google maps url
- https://maps.google.com/?cid=6728113568974929024&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
Google
This it's a family business they beginning serving the community for over 20 with patience they always help me to figure out any problems with my phone offering the best deals that is why I always came back and I recommend to anyone!
Lilian Ramazzini · Cricket Wireless Authorized Retailer · review of place
Google
good deal good prices and a lot of variety
Jorge Medina · Cricket Wireless Authorized Retailer · review of place
Google
Cricket service better than Metro by far. The initial rep. was great. Never saw him again, the owner is completely uninterested in helping you, he doesn't even try to put a little effort simple issues. There could be easy solutions to uncomplicated situations, yet he leaves you stranded in a position of not being able to resolve the problem. You walk out feeling that negative energy, but funny when you're spending $300.00 they are so attentive. The young lady is very present & the young man named Lucio also kind. I don't think I'll ever purchase a phone there again
Vivian Timmins · Cricket Wireless Authorized Retailer · review of place
Google
First of all, it smells like..... Old, unchanged diapers in here and it is absolutely nauseating!!!! ...... I don't know if it is because I am not of Latin descent but, it was absolutely INFURIATING to walk in, and not even be acknowledged, or welcomed in, or told, please, give us a moment, we are finishing up with another customer. I have been standing here, silently waiting for about..... 12 minutes now and STILL haven't even been acknowledged!!!!!! FINALLY acknowledged, and the guy is only speaking to me in Spanish....... (And no, I am not being biased or unreasonable, Hispanic guy walked in, INSTANTLY got greeted... Wow!!!) All I am trying to do is pay my husband's phone bill!!!! I am not sure who the current owner is but, you REALLY need to train your employees and hire ENGLISH speaking workers, as it is NOT only Spanish speaking customers that use Cricket Wireless!!!!!! Not only that but, you need to teach them to treat customers not of Latin descent with the SAME respect you show those customers!!!! Horrible, horrible.... I can't even fathom how this is acceptable behavior!! Never, ever, ever coming back to this location!!!!!!!!!!
Anya B. · Cricket Wireless Authorized Retailer · review of place
Google
I went in to ask about phone issues and the clerk had no interest in helping me, or suggesting alternatives, as if I was a bother, also this location is so small and uncomfortable, the customer service has changed not for the better
J G · Cricket Wireless Authorized Retailer · review of place
Cricket Wireless Authorized Retailer · describes
Google · on platform