MiscSubjects

Cricket Wireless Authorized Retailer

rating
3.8
address
1125 Grant Ave, Novato, CA 94945, USA
website
https://www.cricketwireless.com/stores/ca/novato/1125-grant-ave?utm_source=Google&utm_medium=Organic_Search&utm_campaign=Yext_Listings
place id
ChIJHxOUDjG7hYARgHw816QPX10
collection
Marin public-source records
observed at
2026-10-11T00:15:30.151Z
review count
22
google maps url
https://maps.google.com/?cid=6728113568974929024&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
maps.google.com ↗

Recorded 2026-10-11

Connected objects

Marin County · in collection

Reviewer
★★★★★
This it's a family business they beginning serving the community for over 20 with patience they always help me to figure out any problems with my phone offering the best deals that is why I always came back and I recommend to anyone!

Lilian Ramazzini · Cricket Wireless Authorized Retailer · review of place

Reviewer
★★★★★
good deal good prices and a lot of variety

Jorge Medina · Cricket Wireless Authorized Retailer · review of place

Reviewer
★★★★★
Cricket service better than Metro by far. The initial rep. was great. Never saw him again, the owner is completely uninterested in helping you, he doesn't even try to put a little effort simple issues. There could be easy solutions to uncomplicated situations, yet he leaves you stranded in a position of not being able to resolve the problem. You walk out feeling that negative energy, but funny when you're spending $300.00 they are so attentive. The young lady is very present & the young man named Lucio also kind. I don't think I'll ever purchase a phone there again

Vivian Timmins · Cricket Wireless Authorized Retailer · review of place

Reviewer
★★★★★
First of all, it smells like..... Old, unchanged diapers in here and it is absolutely nauseating!!!! ...... I don't know if it is because I am not of Latin descent but, it was absolutely INFURIATING to walk in, and not even be acknowledged, or welcomed in, or told, please, give us a moment, we are finishing up with another customer. I have been standing here, silently waiting for about..... 12 minutes now and STILL haven't even been acknowledged!!!!!! FINALLY acknowledged, and the guy is only speaking to me in Spanish....... (And no, I am not being biased or unreasonable, Hispanic guy walked in, INSTANTLY got greeted... Wow!!!) All I am trying to do is pay my husband's phone bill!!!! I am not sure who the current owner is but, you REALLY need to train your employees and hire ENGLISH speaking workers, as it is NOT only Spanish speaking customers that use Cricket Wireless!!!!!! Not only that but, you need to teach them to treat customers not of Latin descent with the SAME respect you show those customers!!!! Horrible, horrible.... I can't even fathom how this is acceptable behavior!! Never, ever, ever coming back to this location!!!!!!!!!!

Anya B. · Cricket Wireless Authorized Retailer · review of place

Reviewer
★★★★★
I went in to ask about phone issues and the clerk had no interest in helping me, or suggesting alternatives, as if I was a bother, also this location is so small and uncomfortable, the customer service has changed not for the better

J G · Cricket Wireless Authorized Retailer · review of place

Cricket Wireless Authorized Retailer · describes

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