This it's a family business they beginning serving the community for over 20 with patience they always help me to figure out any problems with my phone offering the best deals that is why I always came back and I recommend to anyone!
Cricket service better than Metro by far. The initial rep. was great. Never saw him again, the owner is completely uninterested in helping you, he doesn't even try to put a little effort simple issues. There could be easy solutions to uncomplicated situations, yet he leaves you stranded in a position of not being able to resolve the problem. You walk out feeling that negative energy, but funny when you're spending $300.00 they are so attentive. The young lady is very present & the young man named Lucio also kind. I don't think I'll ever purchase a phone there again
First of all, it smells like..... Old, unchanged diapers in here and it is absolutely nauseating!!!! ...... I don't know if it is because I am not of Latin descent but, it was absolutely INFURIATING to walk in, and not even be acknowledged, or welcomed in, or told, please, give us a moment, we are finishing up with another customer. I have been standing here, silently waiting for about..... 12 minutes now and STILL haven't even been acknowledged!!!!!!
FINALLY acknowledged, and the guy is only speaking to me in Spanish.......
(And no, I am not being biased or unreasonable, Hispanic guy walked in, INSTANTLY got greeted... Wow!!!)
All I am trying to do is pay my husband's phone bill!!!!
I am not sure who the current owner is but, you REALLY need to train your employees and hire ENGLISH speaking workers, as it is NOT only Spanish speaking customers that use Cricket Wireless!!!!!! Not only that but, you need to teach them to treat customers not of Latin descent with the SAME respect you show those customers!!!!
Horrible, horrible.... I can't even fathom how this is acceptable behavior!!
Never, ever, ever coming back to this location!!!!!!!!!!
I went in to ask about phone issues and the clerk had no interest in helping me, or suggesting alternatives, as if I was a bother, also this location is so small and uncomfortable, the customer service has changed not for the better
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"excerpt":" Cricket Wireless | Unlimited Phone Plans | Affordable Cell Phones | No Contract Skip to main content Español Find a Store Coverage Pay Bill Activate Help Chat With Us Chat with the Cricket Digital Assistant 24/7 Back Help Support Center Account Support Order Support Billing Help Contact Us Sign In Account Sign In Welcome back ! Sign Out Create Sign In Back Account Pay My Bill Auto Pay Mobile Hotspot Manage Account Track My Order Activate My Device Phones & Devices Back Phones & Devices Phones Smartwatches Finance & Payment Plans Hotspots Plans Back Plans Phone Plans Multi-month Phone Plans Smartwatch Plans Home Internet Plans Tablet Plans Hotspot Data Plans Bring Your Own Phone Add on Features Deals Back Deals Device Deals Device Trade-in More Back More How Cricket Works Why Choose Cricket Apps and Services Support Free Trial Our 5G Network Menu Phones & Devices Back Phones & Devices Phones Smartwatches Finance & Payment Plans Hotspots Plans Back Plans Phone Plans Multi-month Phone Plans Smartwatch Plans Home Internet Plans Tablet Plans Hotspot Data Plans Bring Your Own Phone Add on Features Deals Back Deals Device Deals Device Trade-in More Back More How Cricket Works Why Choose Cricket Apps and Services Support Free Trial Our 5G Network Sign In Account Sign In Welcome back ! Sign Out Create Sign In Back Account Pay My Bill Auto Pay Mobile Hotspot Manage Account Track My Order Activate My Device Help Chat With Us Chat with the Cricket Digital Assistant 24/7 Back Help Support Center Account Support Order Support Billing Help Contact Us Activate Pay Bill Coverage Find a Store Español Download the tryCricket app for a 14-day free trial • Download Now - tryCricket app (opens in new window) Online only Get a FREE moto g stylus - 2025 When you bring your number and purchase two months of service on our $60 plan *Online only. First two months of service charge and tax due at sale. Terms& restrictions apply. See details (opens in modal) Shop moto g stylus - 2025 Find what you need in a few quick steps Shopping for phones, plans, or paying your bill? Start here! Start shopping for plans Let’s get started! New to Cricket Existing customer What’s most important to you right now? Buy a phone Bring my phone to Cricket Explore plans Which do you prefer? Android iPhone Which brands do you like? Motorola Samsung What would you like to do today? Pay my bill Upgrade my phone Add a line Want to use Quick Pay? Yes, Quick Pay No, see my bill How many lines do you need? 1 2 3 4 5 Is mobile hotspot important to you? Yes No Sometimes Back Do you travel to Mexico or Canada or text people outside the U.S. frequently? Yes No Back Do you travel to Mexico or Canada or text people outside the U.S. frequently? Yes No Back Is unlimited data a priority for you? Yes No Not sure Back When you’re not on Wi-Fi, which activities do you spend 20+ minutes on each day? Select all that apply Select your monthly data plan amounts Choose all data amounts that reflect your typical monthly usage. Streaming music Watching videos Gaming Browsing online Social media Video calls Next Back Want to prepay more to save more? Prepay 12 months Prepay 3 months No thanks Back Want to prepay more to save more? Prepay 12 months Prepay 3 months No thanks Back Want to prepay more to save more? Prepay 12 months Prepay 3 months No thanks Back Want to prepay more to save more? Prepay 12 months Prepay 3 months No thanks Back Want to prepay more to save more? Prepay 12 months Prepay 3 months No thanks Back Based on your choices, we recommend: Cha-ching! Looks like you could save about: Looks like you've got a pretty good deal. Your monthly payment with Cricket would be: $ 0 /month by choosing the by choosing the Supreme Unlimited $ 55 /mo with Auto Pay Video may be limited to SD. All lines must be Supreme Unlimited. What our lawyers say Opens the What our lawyers say modal See how much you can save How much do you pay for your cell phone service each month? Clear Text Optional. We’ll use this to compare your monthly payments. Check savings View all plans Back Based on your choices, we recommend: Cha-ching! Looks like you could save about: Looks like you've got a pretty good deal. Your monthly payment with Cricket would be: $ 0 /month by choosing the by choosing the Smart Unlimited TM $ 45 /mo with Auto Pay Cricket may temporarily slow data speeds if network is busy. Video limited to SD. All lines must be Smart Unlimited TM . What our lawyers say Opens the What our lawyers say modal See how much you can save How much do you pay for your cell phone service each month? Clear Text Optional. We’ll use this to compare your monthly payments. Check savings View all plans Back Based on your choices, we recommend: Cha-ching! Looks like you could save about: Looks like you've got a pretty good deal. Your monthly payment with Cricket would be: $ 0 /month by choosing the by choosing the Select Unlimited TM $ 35 /mo with Auto Pay Cricket may temporarily slow",
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