Crystal Nails
- rating
- 3.9
- address
- 442 Ignacio Blvd, Novato, CA 94949, USA
- website
- http://pachecoplaza.com/crystal-nails-salon/
- place id
- ChIJ0z1hPy69hYAR5EuaHoHHXX4
- collection
- Marin public-source records
- observed at
- 2026-10-11T00:14:00.602Z
- review count
- 86
- google maps url
- https://maps.google.com/?cid=9105653378991148004&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
Google
If I could give ZERO stars, I would! I went to get a basic pedicure and manicure a few days ago. The most HORRIBLE pedicure of my life. They cut my nails almost to the bone and my toes were bleeding. Now, 3 days after the pedicure - they are still bleeding. One of the toes is infected because of such a deep cut. I can only wear soft sneakers and will not be able to wear any other shoes for awhile (and I have a wedding to attend). Manicure was less horrible, but they cut my nails much shorter than I requested and didn’t really clean up the cuticles either. Will never go there again!
Tania Weingart · Crystal Nails · review of place
Google
Lovely salon..clean, bright and attractive. They gave me an excellent pedicure. Would definitely recommend!
Mary Nettleman · Crystal Nails · review of place
Google
I had a terrible experience at a nail salon yesterday, and I am extremely dissatisfied with their services. Firstly, they made me wait for a long time, which was quite frustrating. Furthermore, I was disappointed with the quality of the work on my nails (please see attached photos for judgment). When I raised my concerns to the staff, they responded in a rude and hostile manner instead of addressing the issue and attempting to rectify their poor workmanship. They even had the audacity to tell me that if you are not satisfied, you could choose not to return to their salon. With great disappointment, I decided to leave the salon due to their lack of professionalism and respect. I strongly advise against visiting this nail salon, as their service was subpar and their staff had no regard for customer satisfaction. I hope that my feedback serves as a cautionary tale for others seeking a reliable and enjoyable experience at a nail salon.
Atefeh ghasemloonejad · Crystal Nails · review of place
Google
Nice salon. Friendly people but for $40 I shouldn’t have polish other than on my nails. Not until I got home and put on my glasses could I see that polish was on my cuticles and top of toes. Plus, nails were cut at an angle. Ugh.
Karen Loebbaka · Crystal Nails · review of place
Google
I hate leaving one-star reviews, especially since I used to be a regular here, but the quality has really declined. I got a regular mani/pedi ($70!!!), and within 24 hours, every nail started chipping. It looks like I did them myself! The service was rushed because I was double-booked with another client, leading to unevenly cut cuticles—some barely touched at all. This used to be my go-to spot, but sadly, it’s time to find a new salon.
Elena D · Crystal Nails · review of place
Crystal Nails · describes
Google · on platform