MiscSubjects

Ольга Кретова

ОК
Ольга Кретова

Profile

platform
Google
collection
Marin public-source records
profile url
https://www.google.com/maps/contrib/111079066046801720849/reviews

Connected objects

Marin County · in collection

Reviewer
★★★★★
I am a refugee from Ukraine with a 6 year old daughter. Through volunteers, we were settled in Giliad House - where I had to go through real HELL!!! This is the scariest experience of my life! In Giliad House itself, for almost 3 weeks of our stay there, my daughter and I faced: aggression, humiliation, contempt, insult. My 6-year-old child was called names and even pushed at Giliad House (I even had to wait for the police at 11 at night on the street). After this incident, we were actually kicked out on the street without further help to find another place for us! I was intimidated and threatened so that I would not carry our terrible story to the masses !!! The director of Giliad House did not provide us with other accommodation and ignored our requests for any help.

Ольга Кретова · Gilead House · authored by

Reviewer
★★★★★
I would like to express my sincere appreciation for the outstanding service I received at the Bank of America location at 1600 Grant Ave in Novato. In particular, I want to recognize Ons, whose level of professionalism, composure, and attention to detail is truly exceptional. From the moment I began working with her, she demonstrated not only deep knowledge and competence, but also genuine care and respect for my situation. She handled every question with clarity and confidence, and what could have been a complicated and stressful experience was transformed into something smooth, efficient, and reassuring. That level of service is rare and deserves to be acknowledged. Ons represents the very best of what a financial institution should offer — integrity, intelligence, and a client-centered approach. It is employees like her who build lasting trust and elevate the reputation of the entire organization! I truly hope her work is recognized and valued, as she sets a standard of excellence that goes far beyond expectations!

Ольга Кретова · Bank of America (with Drive-thru ATM) · authored by

Google · on platform

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