Lucianna Castellucci
LC
Lucianna Castellucci
Profile
- platform
- collection
- Marin public-source records
- profile url
- https://www.google.com/maps/contrib/111580337995103525480/reviews
Connected objects
Marin County · in collection
Google
Reyes Heating & Air is 100% professional, courteous, friendly & reliable! Communication is swift & clear. All appointments are detailed with technicians names, dates & times instead of 5 hour windows. Javier & Pablo rocked these mini splits. The work both inside & outside is unbelievably minimal & modern. The Service Technician, Jimmy, checked in on our progress. Udiel Reyes, the owner inspected the work & answered all my questions with information for future additional upgrades. If all local companies conducted business with this level of precision & reliability, everyone would hire local. Reyes Heating & Air is the bar. Photo: mid-way point to completion to show the clean lines and sleek compressor.
Lucianna Castellucci · Reyes Heating and Air Inc · authored by
Google
My bestie needed his skis waxed. I dropped them off at the Ski Dept to EDDIE & I’m sure glad I did. So many folks out there claim customer service is dead, lacking & a thing of the past. Not so! Sometimes there’s a shining star that stands out so brightly you cannot ignore it. EDDIE IS THAT STAR ⭐️ From beginning to end of the simplest transaction, Eddie displayed knowledge, elite friendliness, professionalism & just someone you’d want to be around. I was so impressed that when I returned to pick up the skis a day later, I was disappointed it was his day off. But no wires, the staff in the department had Eddie Junior vibes in personality & skillset!! I began asking each employee one-by-one “Who trained you?” Each answered Eddie! No surprise this is the most engaging & personable staff I’ve seen in ages!! They’re so awesome you’d think they work on commission! I highly suggest meeting Eddie the next time you’re in Sports Basement. My personal opinion is he should branch out his talents, start a business in bringing back customer service by training staff at companies and set the bar. He’s THAT good! What started out as a favor, a task, an errand for my bestie morphed into my 5th ever Google review for very good reason. Make Eddie the social norm in business service & your business will THRIVE!
Lucianna Castellucci · Sports Basement Novato · authored by
Google · on platform