Lester M. · Enterprise Rent-A-Car

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    "text": "This place is a great local rental company. It’s a smaller Enterprise but they have a decent selection.\n\nHad to use them for transporting luggage with family in town for the holidays. First time got a large SUV. Great size for all the luggage we were hauling. Kyle checked me in and had great customer service.\n\nNeeded to pick up another SUV at the last week and Matt called to let me know a company was renting their large SUVs and they will only have a minivan available. And when I came to pick it up. Was offered two minivan choices. Van was clean and Matt apologized for not having the SUV I wanted but made sure I was okay and the luggage will fit. He even thanked me for being accommodating.\n\nI returned the van the next day on a weekend. And he was the one cleaning another rental car. Matt does it all!\n\nThank you to Kyle and especially Matt for outstanding service. Congrats to Matt who is moving to another location in Santa Rosa!  So I now have 2 locations for rental car needs in the area.\n\nHighly recommend the Novato location. Thank you for all the help.",
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