Kevin B · Dapper Cleaners

text: I called to inquire about pricing for several items. When I asked about one item, the woman on the phone asked if I had called yesterday. I said yes, and she responded, “I already told you the price for that yesterday.” The tone was rude, dismissive, and unprofessional. Even if I had inquired about the same item before, there is no reason a business should make a customer feel like their question is an inconvenience. There are many possible reasons a person may not remember a price, and a professional business should simply provide the information again in a courteous manner. If this is how they handle a basic pricing question, I have no confidence in how they would handle my business. I will be going elsewhere and do not recommend this cleaners to anyone who expects basic respect and professionalism.
rating: 1
collection: Marin public-source records
source url: https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pGeFkyaHZieTFwVDNBMFEyOW5OMDR0ZFVWMFowRRAB!2m1!1s0x8085bb647a432965:0x577328ef5084c643
observed at: 2026-10-11T00:14:41.558Z
published at: 2025-08-06T16:51:38.241829813Z

Google

Reviewer

★★★★★

I called to inquire about pricing for several items. When I asked about one item, the woman on the phone asked if I had called yesterday. I said yes, and she responded, “I already told you the price for that yesterday.” The tone was rude, dismissive, and unprofessional. Even if I had inquired about the same item before, there is no reason a business should make a customer feel like their question is an inconvenience. There are many possible reasons a person may not remember a price, and a professional business should simply provide the information again in a courteous manner. If this is how they handle a basic pricing question, I have no confidence in how they would handle my business. I will be going elsewhere and do not recommend this cleaners to anyone who expects basic respect and professionalism.

Connected objects

tigerweb.geo.census.gov ↗

Marin County · in collection

maps.google.com ↗

Dapper Cleaners · about

maps.google.com ↗

Dapper Cleaners · review of place

Kevin B · authored by

Google · on platform

Ask about Kevin B · Dapper Cleaners

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