Trudy Day · The UPS Store

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    "text": "I am sorry to hear of the last 2 negative reviews.  I HAVE USED THIS STORE FOR 15 - 20 YEARS.  I was there when the man with the pony tail was not kind.  Yes - this was wrong. BUT - IN ALL OF THE 15 - 20 YEARS IN WHICH I HAVE USED THIS UPS STORE, THIS WAS THE ONLY TIME I HAVE EVER SEEN THIS HAPPEN WITH THIS EMPLOYEE.  THE (literally) 100's OF TIMES I HAVE BEEN THERE THROUGHOUT ALL OF THE YEARS BETWEEN 2006 - 2026 - THIS EMPLOYEE,  ALONG WITH ALL OF THE OTHER EMPLOYEES  HAVE BEEN EXCELLENT IN THEIOR BEHAVIOR, SERVICE AND EFFICIENCY!  I ALWAYS go to this UPS store, as I have found the other UPS stores not as EXCELLENT as this one.  We ALL have bad days in which we do and say things which we regret.  DO NOT judge this man or this store for this one incident!  And yes, sometimes they open a few minutes late, but I tell you again - who has not been late to their job because of the constant difficulties of traffic when traveling from out of town?!  Yes - it's important that businesses open on time, but you have to realize that humans open businesses and deal with customers day in day out, year after year.  Please - realize that this is an EXCELLENT UPS STORE - I KNOW - as a regular customer who has been there, literally, 100's and 100's of times all of these years.   Appreciate what this UPS store is and who the employees truly are - Hardworking, Efficient, Polite people!",
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