Nicholas Ramos · The UPS Store
- text
- Normally, I don't always trust negative reviews and try and give places the benefit of the doubt. But today, what I encountered made me realize that sometimes, a business with poor reviews deserves the reviews they have. I travel for a living and deal with a lot of different UPS stores. When I arrived at this location, there were signs posted all over, stating that the computers were down and they could only receive prelabeled packages. I fit this criteria as all of my packages were prelabeled, so I walked into the store. It was empty, as far as I could see, but as I progressed through the store, a man appeared from a backroom. He told me exactly what was written on all the signs and it seemed, from my perspective, that he was attempting to turn me away. I told him that I have prelabeled packages and was just going to drop them off, as I have read the signs posted all over the store and on the door. He very quickly told me "Well, I won't be able to print you a receipt...", and while saying this, he seemed to be again wanting to push me away from dropping off my packages. I said that no receipt was fine and I would just take a picture. He very quickly responded again with another reason as to why this wouldn't work, "That will not work. You could just take a picture of the items and then walk away with them". At this point, it was obvious that he was just going to keep trying to push me away. I finally told him that trusted him to do his job, placed the packages next to the counter, took a picture of them and left. Now, there was more that happened and more reasons why I'm frustrated to the point of leaving this review. I totally understand having technical difficulties and I'm generally a very patient person with customer facing positions... it's a hard job sometimes. It is just hard dealing with someone who seems to be going out of their way and refusing to do the job they are paid for.
- rating
- 1
- collection
- Marin public-source records
- source url
- https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2t0blRYVkpSRzFzVDE5blZWSlJUbU5ZWWpOS2VHYxAB!2m1!1s0x8085bd2e173e7d4b:0xbc6405b9aafefa36
- observed at
- 2026-10-11T00:07:34.660Z
- published at
- 2026-07-11T03:38:35.305014755Z
Google
Normally, I don't always trust negative reviews and try and give places the benefit of the doubt. But today, what I encountered made me realize that sometimes, a business with poor reviews deserves the reviews they have. I travel for a living and deal with a lot of different UPS stores. When I arrived at this location, there were signs posted all over, stating that the computers were down and they could only receive prelabeled packages. I fit this criteria as all of my packages were prelabeled, so I walked into the store. It was empty, as far as I could see, but as I progressed through the store, a man appeared from a backroom. He told me exactly what was written on all the signs and it seemed, from my perspective, that he was attempting to turn me away. I told him that I have prelabeled packages and was just going to drop them off, as I have read the signs posted all over the store and on the door. He very quickly told me "Well, I won't be able to print you a receipt...", and while saying this, he seemed to be again wanting to push me away from dropping off my packages. I said that no receipt was fine and I would just take a picture. He very quickly responded again with another reason as to why this wouldn't work, "That will not work. You could just take a picture of the items and then walk away with them". At this point, it was obvious that he was just going to keep trying to push me away. I finally told him that trusted him to do his job, placed the packages next to the counter, took a picture of them and left. Now, there was more that happened and more reasons why I'm frustrated to the point of leaving this review. I totally understand having technical difficulties and I'm generally a very patient person with customer facing positions... it's a hard job sometimes. It is just hard dealing with someone who seems to be going out of their way and refusing to do the job they are paid for.
Connected objects
Marin County · in collection
Google Places result · The UPS Store · returned
Google Places result · The UPS Store · returned
The UPS Store · review of place
Nicholas Ramos · authored by
The UPS Store · about
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