MiscSubjects

Ashley Crain · 7-Eleven

text
I have been living around the corner from 7-eleven for the last eight years. Myself and my family literally go and spend money every single day there. Inventory is always misplaced and priced wrong. They don't honor prices which is unacceptable. In customer service, when more than three of the same items are placed somewhere with the wrong signage, the store honors the price. It's the company's mistake and not the customers. This is an all the time situation and it's not ok. Jovonie needs to have some training and he needs to learn customer service skills. He has been there too long, to have such poor customer service skills. The older gentleman thought he was being undercover and entered in his phone number to collect my points. When asked about it, he shined me off and ignored me. This store needs new management and properly trained staff.
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSURxbmNPVnZnRRAB!2m1!1s0x8085bcd97a141eab:0xec9251dec0fd6cab
observed at
2026-10-11T00:07:15.195Z
published at
2021-07-14T23:42:03.303234Z
Reviewer
★★★★★
I have been living around the corner from 7-eleven for the last eight years. Myself and my family literally go and spend money every single day there. Inventory is always misplaced and priced wrong. They don't honor prices which is unacceptable. In customer service, when more than three of the same items are placed somewhere with the wrong signage, the store honors the price. It's the company's mistake and not the customers. This is an all the time situation and it's not ok. Jovonie needs to have some training and he needs to learn customer service skills. He has been there too long, to have such poor customer service skills. The older gentleman thought he was being undercover and entered in his phone number to collect my points. When asked about it, he shined me off and ignored me. This store needs new management and properly trained staff.

Connected objects

Marin County · in collection

Google Places result · 7-Eleven · returned

Google Places result · 7-Eleven · returned

7-Eleven · review of place

Ashley Crain · authored by

7-Eleven · about

Google · on platform

Ask about Ashley Crain · 7-Eleven