MiscSubjects

Matt Foge · Novato Glass Inc

text
Customer service severely lacking. After not receiving a quote a week after shower measurements, I called to check in on progress. The lady on the other end was rude and condescending. Not a good way to obtain or retain a customer. Take a chance if you want, but competitors in Petaluma (Nielson) beat them in timeliness and attitude.
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2pjNWFVeFhiM2hoUVV0emFESjRWSEptTnpaNFlXYxAB!2m1!1s0x8085bb62034c7a53:0x6ec51c65c85fcc27
observed at
2026-10-11T00:14:56.111Z
published at
2026-04-17T15:57:56.177750814Z
Reviewer
★★★★★
Customer service severely lacking. After not receiving a quote a week after shower measurements, I called to check in on progress. The lady on the other end was rude and condescending. Not a good way to obtain or retain a customer. Take a chance if you want, but competitors in Petaluma (Nielson) beat them in timeliness and attitude.

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