MiscSubjects

Abby · WebPerception LLC.

text
I've been a Comcast/Xfinity customer and an AT&T customer. Both had either awful customer service or awful internet service or both. I switched to Sonic, who has good customer service but, because they use AT&T's infrastructure, terrible internet. The upload speed was less than 1 mbps, which meant that when I updated my iOS, or backed up my photos, it took about a WEEK, and I was not able to use internet for anything else during that time. NOT ACCEPTABLE. But now, with WebPerception, my upload speed is 12, more than 25x as fast, and download speed it 53 mbps. PLUS, their customer service is awesome! SO much better than anything I've had before. They are REAL PEOPLE who really care about their customers. Their tech support is available 24/7. Their price is about the same. I've been a customer for over a year now, with no problems at all. They are totally reliable and my internet is reliable. I can't say enough good things about this company. It seems idiotic to use either of the faceless giants out there. They made it really easy to switch. You really can't go wrong with using WebPerception.
rating
5
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUQ3NHBhdnZ3RRAB!2m1!1s0x8085bb7ee0c7241f:0x18716b806b4dd16f
observed at
2026-10-11T00:14:25.467Z
published at
2024-08-22T19:49:33.292501Z
Reviewer
★★★★★
I've been a Comcast/Xfinity customer and an AT&T customer. Both had either awful customer service or awful internet service or both. I switched to Sonic, who has good customer service but, because they use AT&T's infrastructure, terrible internet. The upload speed was less than 1 mbps, which meant that when I updated my iOS, or backed up my photos, it took about a WEEK, and I was not able to use internet for anything else during that time. NOT ACCEPTABLE. But now, with WebPerception, my upload speed is 12, more than 25x as fast, and download speed it 53 mbps. PLUS, their customer service is awesome! SO much better than anything I've had before. They are REAL PEOPLE who really care about their customers. Their tech support is available 24/7. Their price is about the same. I've been a customer for over a year now, with no problems at all. They are totally reliable and my internet is reliable. I can't say enough good things about this company. It seems idiotic to use either of the faceless giants out there. They made it really easy to switch. You really can't go wrong with using WebPerception.

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