Sally Smith · American Cancer Society Discovery Shop -Novato
- text
- I really miss seeing David, the manager’s face and experiencing his respectful, kind, and welcoming nature at the American Cancer Society Discovery Shop in Novato. Unfortunately, the vibe of the shop has changed significantly. Instead, I’ve been confronted with Jeff, whose rude and arrogant attitude, combined with what comes across as a “know-it-all” demeanor and a very high opinion of himself, has made the experience extremely unpleasant. The difference in customer service and overall atmosphere is honestly disappointing. I used to enjoy coming into the shop, but I won’t be shopping there when Jeff is working. It’s unfortunate that one person’s attitude can change the entire feel of a place that should be welcoming and community-oriented.
- rating
- 1
- collection
- Marin public-source records
- source url
- https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT25kUFNrbG9SbDlzYlV4NFozVjVjems0ZUc5bWJIYxAB!2m1!1s0x8085bdbf4b851c49:0x8e021eff9dfb6782
- observed at
- 2026-10-11T00:11:00.284Z
- published at
- 2026-08-27T01:14:14.932934329Z
Google
I really miss seeing David, the manager’s face and experiencing his respectful, kind, and welcoming nature at the American Cancer Society Discovery Shop in Novato. Unfortunately, the vibe of the shop has changed significantly. Instead, I’ve been confronted with Jeff, whose rude and arrogant attitude, combined with what comes across as a “know-it-all” demeanor and a very high opinion of himself, has made the experience extremely unpleasant. The difference in customer service and overall atmosphere is honestly disappointing. I used to enjoy coming into the shop, but I won’t be shopping there when Jeff is working. It’s unfortunate that one person’s attitude can change the entire feel of a place that should be welcoming and community-oriented.
Connected objects
Marin County · in collection
American Cancer Society Discovery Shop -Novato · review of place
Sally Smith · authored by
Google · on platform
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