MiscSubjects

Wendy · Marin Color Service

text
Worse customer service ever. I was there 56 minutes trying to get help and I was told there’s an App their store has to see colors and when I looked for the APP there were many to choose from and he wouldn’t even help me know which APP. He told me to Play around with them. I’m 60 years old, I’m not good with APPs. I needed to buy primer and Paint for full stucco exterior 1800+ square feet and indoor paint for a home being completely remodeled. I patiently waited and asked over and over after “playing around “ and getting nowhere but frustrated with the APP because it wasn’t showing me what color would look like on my house. I finally left and was sad because I wanted to start checking samples. I was dirty from cleaning demolished house so I guess I was judged by how I looked & they lost a lot of business. There’s was only one employee behind the counter making the paint and he was obviously not enjoying himself. I hate to leave a bad review. But I think it’s nice to let others know that this isn’t the place to go if you need any help at all. If you do, PINI hardware was awesome and helped me learn a lot for starters. And when time to buy all the paint I learned Sherwin Williams is having 40% off sale in October
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNua0tHeF9RRRAB!2m1!1s0x8085bc9dfeb460d1:0xd8afd3f6868fc42d
observed at
2026-10-11T00:15:05.344Z
published at
2024-09-21T20:25:58.950653Z
Reviewer
★★★★★
Worse customer service ever. I was there 56 minutes trying to get help and I was told there’s an App their store has to see colors and when I looked for the APP there were many to choose from and he wouldn’t even help me know which APP. He told me to Play around with them. I’m 60 years old, I’m not good with APPs. I needed to buy primer and Paint for full stucco exterior 1800+ square feet and indoor paint for a home being completely remodeled. I patiently waited and asked over and over after “playing around “ and getting nowhere but frustrated with the APP because it wasn’t showing me what color would look like on my house. I finally left and was sad because I wanted to start checking samples. I was dirty from cleaning demolished house so I guess I was judged by how I looked & they lost a lot of business. There’s was only one employee behind the counter making the paint and he was obviously not enjoying himself. I hate to leave a bad review. But I think it’s nice to let others know that this isn’t the place to go if you need any help at all. If you do, PINI hardware was awesome and helped me learn a lot for starters. And when time to buy all the paint I learned Sherwin Williams is having 40% off sale in October

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Marin County · in collection

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