MiscSubjects

Cindy Ruiz · Petco

text
The actual delivery was great however, once I ordered it, I realized that I had the wrong food. I have a kitten and this was adult food so I looked all over the website for a place to cancel it. You know like Amazon …. you cancel an order if you do it quickly enough. No such place …. so the next morning I called and the gal said it was already being processed so she couldn’t cancel it so now I have to take the two boxes of food to the Petco and be reimbursed. It’s crazy. I’m a disabled person and it’s very difficult for me to do these things. That’s why I order things online. Please put a spot on your website on your ordering online website to be able to cancel an order within a certain period of time like a few hours!
rating
2
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xsdE5HMVljbG81WVZCdVZYUkxhM1YwZEZaM2MwRRAB!2m1!1s0x8085bcc09d4033a3:0x3a587ee4083def2a
observed at
2026-10-11T00:15:22.888Z
published at
2026-04-08T00:40:38.321691183Z
Reviewer
★★★★★
The actual delivery was great however, once I ordered it, I realized that I had the wrong food. I have a kitten and this was adult food so I looked all over the website for a place to cancel it. You know like Amazon …. you cancel an order if you do it quickly enough. No such place …. so the next morning I called and the gal said it was already being processed so she couldn’t cancel it so now I have to take the two boxes of food to the Petco and be reimbursed. It’s crazy. I’m a disabled person and it’s very difficult for me to do these things. That’s why I order things online. Please put a spot on your website on your ordering online website to be able to cancel an order within a certain period of time like a few hours!

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