Gabriela Frazier · Four Seasons Hotel Casablanca
- text
- We recently stayed at the Four Seasons Hotel Casablanca and had a wonderful overall experience. One of the most important things for me when traveling is cleanliness, and our room was exceptionally clean and well maintained throughout our stay. The views were absolutely beautiful and made the experience even more memorable. The staff across the hotel were consistently warm, welcoming, and friendly. We especially enjoyed dining at Mint, the restaurant in the hotel. The lady manager there was incredibly accommodating, and our server, Amine, went above and beyond to make sure we were taken care of. Their hospitality truly stood out and made our dining experience special. We also dined at Bleu, another restaurant at the hotel. There was initially some confusion because during check-in, the front desk representative did not explain that the restaurant operated as a buffet-only experience. We had believed it would be à la carte, which significantly changed the pricing expectation. Once we realized the misunderstanding and explained the situation, the manager at Bleu handled it very professionally and kindly accommodated us by comping our meal on our last day, which we greatly appreciated. Overall, despite the minor misunderstanding, we had a very positive experience and were impressed by the hotel’s service, cleanliness, beautiful atmosphere, and the staff’s willingness to make things right. We would gladly stay here again.
- rating
- 5
- collection
- Marin public-source records
- source url
- https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT25STVZqVXdSRTlqTUZoVExUbHFObVpYUzBwdmFuYxAB!2m1!1s0xda7d30f4bb685d7:0x3b70333ccc54c1ed
- observed at
- 2026-10-11T00:11:29.451Z
- published at
- 2026-05-29T12:57:06.132350243Z
Google
We recently stayed at the Four Seasons Hotel Casablanca and had a wonderful overall experience. One of the most important things for me when traveling is cleanliness, and our room was exceptionally clean and well maintained throughout our stay. The views were absolutely beautiful and made the experience even more memorable. The staff across the hotel were consistently warm, welcoming, and friendly. We especially enjoyed dining at Mint, the restaurant in the hotel. The lady manager there was incredibly accommodating, and our server, Amine, went above and beyond to make sure we were taken care of. Their hospitality truly stood out and made our dining experience special. We also dined at Bleu, another restaurant at the hotel. There was initially some confusion because during check-in, the front desk representative did not explain that the restaurant operated as a buffet-only experience. We had believed it would be à la carte, which significantly changed the pricing expectation. Once we realized the misunderstanding and explained the situation, the manager at Bleu handled it very professionally and kindly accommodated us by comping our meal on our last day, which we greatly appreciated. Overall, despite the minor misunderstanding, we had a very positive experience and were impressed by the hotel’s service, cleanliness, beautiful atmosphere, and the staff’s willingness to make things right. We would gladly stay here again.
Connected objects
Marin County · in collection
Four Seasons Hotel Casablanca · about
Four Seasons Hotel Casablanca · review of place
Gabriela Frazier · authored by
Google · on platform