MiscSubjects

Mila S · H&R Block

text
Been going to this office since 2020, for 2024 taxes they missed my phone appointment and then the gentleman was rude saying he is too busy to deal with me, even though I had appointment. But that’s not why I decided to write I review. On 2024, when I came in person to do my taxes Brittany Pickard, my tax advisor, was doing my taxes that day messed up BIG TIME! Missed a document with my another income and now, 1,5 year later IRS is chasing me with the unpaid balance and APR that accumulated over a year, additional I’ll also have to pay state taxes+ APR. I reached out to H&R Block, met with advisor in Greenbrae and few days later she said since I have no “peace of mind protection” I’ll have to pay additional $99 for them to submit applications for amendment return and she can’t even promise H&R Block will deal with APR that accumulated over a year, because their “professional” that obviously wasn’t trained well, wasn’t knowledgeable enough to do taxes, messed up the documents and I have to deal with it on my own, after I paid $200 each year. They don’t want to take responsibility for their mistakes. HIGHLY DO NOT RECOMMEND!!!
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xRd1RVZHhUbTVoT1ZKMGRWRkZRa1pCYmtGYVNWRRAB!2m1!1s0x8085bcbf260552c9:0x6d90ffdccf045fff
observed at
2026-10-11T00:14:44.243Z
published at
2025-07-03T23:01:03.231684011Z
Reviewer
★★★★★
Been going to this office since 2020, for 2024 taxes they missed my phone appointment and then the gentleman was rude saying he is too busy to deal with me, even though I had appointment. But that’s not why I decided to write I review. On 2024, when I came in person to do my taxes Brittany Pickard, my tax advisor, was doing my taxes that day messed up BIG TIME! Missed a document with my another income and now, 1,5 year later IRS is chasing me with the unpaid balance and APR that accumulated over a year, additional I’ll also have to pay state taxes+ APR. I reached out to H&R Block, met with advisor in Greenbrae and few days later she said since I have no “peace of mind protection” I’ll have to pay additional $99 for them to submit applications for amendment return and she can’t even promise H&R Block will deal with APR that accumulated over a year, because their “professional” that obviously wasn’t trained well, wasn’t knowledgeable enough to do taxes, messed up the documents and I have to deal with it on my own, after I paid $200 each year. They don’t want to take responsibility for their mistakes. HIGHLY DO NOT RECOMMEND!!!

Connected objects

Marin County · in collection

H&R Block · about

H&R Block · review of place

Mila S · authored by

Google · on platform

Ask about Mila S · H&R Block