what an absolute waste of time for the second time in this store!
if you go there you can feel that from the beginning they are watching you minute by minute to see if you are not taking any clothes! I was with my mom and having some clothes to try on The person came to us while looking at our clothes and asked do you want me to prepare the fitting room for you? I said I am still looking !!! the vibe in this store and workers makes me sick. I will never go back
What an awful experience I just had. Even though I was aware of the time, fifteen minutes before closing. As I was approaching the register to check out a few items, I asked a basic question and two of the employees indicated me that I had 10 minutes before closing, right after her, the other one said, that means that we need to check you out soon.
Are you kidding me?
I left the two items right on top of the counter and walked out of that place.
I need to add that when I walked into the store at 6:20, there were 3 associates and no one asked me if I needed assistance.
They were pretty busy vacuuming and rearranging cloth, I guess all it matters is to close the store and go home which I understand, but I also had a long day at work, I get off at 6:00.
Terry helped me tonight and the last time I was in about two months ago . Very kind, helpful, and genuine person. She adds a very nice personal touch to this store. This store is nicely laid out and has such cute clothes. Thank you Terry!
Friendly staff, Ive had them hold clothes I find online. They are helpful and I always have a good experience at this Loft. Mind you more than half my wardrobe is from Loft so between Novato and Walnut Creek I've spend a lot of time in both stores. Have fun shopping ladies!
Love loft! The clothes quality is good. I always find something. The last time I went was pretty amazing. I had people asking to put stuff in my dressing room.
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"excerpt":" Loft : Women's Clothing, Petites, Dresses, Pants, Shirts, Sweaters 50% off your purchase + extra 20% off! Shop Now> Free shipping! Shop Now> true Order Status Order Status My Account Sign In Sign Up Wallet Track An Order StyleRewards styleREWARDS Favorites Become a INSIDER EARN POINTS to redeem rewards BIRTHDAY GIFT $10 reward from us! FREE SHIPPING 1 certificate for Insiders Wallet Store Locator Favorites Order Status Order Status Customer Service Gift Cards United States | Change United States United States | Change United States Sign In offer details EXTRA 50% OFF* SALE STYLES | CODE: TREAT EXCLUSIONS APPLY | ENDS 1/11/2023 | VALID IN US ONLY VALID ONLY AS MARKED ON IN STOCK SELECT STYLES. EXCLUDES THIRD-PARTY BRANDS AS STATED. DISCOUNT IS FOR A LIMITED TIME AND EXCLUDES TAX AND SHIPPING. INTERNATIONAL ORDERS ARE INELIGIBLE UNLESS OTHERWISE STATED. NOT REDEEMABLE FOR CASH OR, EXCEPT AS STATED IN OUR RETURN POLICY, ADJUSTMENTS TO PRIOR PURCHASES. ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR RETURN. NOT COMBINABLE WITH COUPONS OR OTHER DISCOUNTS UNLESS OTHERWISE STATED. VALID ONLY AT LOFT STORES AND ON LOFT.COM WITH CODE TREAT 1/9 - 1/11/2023 (ENDS 9:00 P.M. PT ). 30% OFF** FULL - PRICE STYLES | CODE: TREAT EXCLUSIONS APPLY | ENDS 1/11/2023 | VALID IN US ONLY **VALID ONE TIME ONLY ON IN STOCK MERCHANDISE. THIS OFFER EXCLUDES SNEAK PREVIEW AND MERCHANDISE INCLUDED IN OTHER OFFERS. NOT COMBINABLE WITH OTHER COUPONS, ASSOCIATE DISCOUNTS, CLOSING STORE OFFERS, OR PROMOTIONS, UNLESS OTHERWISE STATED. DISCOUNT TAKEN [AFTER ALLOWABLE DISCOUNTS AND] BEFORE TAX AND U.S. SHIPPING. INTERNATIONAL ORDERS ARE INELIGIBLE UNLESS OTHERWISE STATED. NOT REDEEMABLE FOR CASH) AND MAY NOT BE APPLIED TO PREVIOUS PURCHASES, EXCHANGES, RETURNS, CREDIT CARD PAYMENTS, GIFT CARDS AND E-GIFT CARDS. IF ELIGIBLE MERCHANDISE IS RETURNED, THE OFFER VALUE OR A PORTION THEREOF MAY BE DEDUCTED FROM THE REFUND OR MERCHANDISE CREDIT AND MAY NOT BE REUSED. CODE TREAT AT CHECKOUT. VALID 1/3/2023 - 1/11/2023 (ENDS 9:00 P.M. PT). FREE SHIPPING‡ ON QUALIFYING ORDERS OF $99+ | NO CODE NEEDED ‡FREE SHIPPING ON QUALIFYING ORDERS OF $99+ OFFER VALID ONLY ON STANDARD U.S. DOMESTIC ORDERS PLACED ON LOFT.COM. FREE SHIPPING OFFER AVAILABLE ON ORDERS OF $99 OR MORE AFTER ALL DISCOUNTS APPLIED. QUALIFYING $99 AMOUNT MUST BE OBTAINED PRIOR TO THE TAXES BEING APPLIED TO TOTAL. SHIPPING OFFER EXCLUDES PR, HI AND AK. ADDITIONAL FEES APPLY FOR EXPEDITED, MULTIPLE SHIPPING DESTINATIONS AND SHIPMENTS TO PR, HI AND AK. NO PROMO CODE NEEDED. DISCOUNT APPLIED AT CHECKOUT. NOT VALID OUTSIDE OF THE UNITED STATES. NOT VALID FOR CASH. OFFER IS SUBJECT TO CHANGE AND/OR END WITHOUT NOTICE. GET AN EXTRA 20% OFF‡‡ YOUR FIRST PURCHASE GET AN EXTRA 20% OFF‡‡ YOUR FIRST PURCHASE WHEN YOU OPEN AND IMMEDIATELY USE A STYLEREWARDS CREDIT CARD AT LOFT APPLICATION AND APPROVAL MUST OCCUR SAME DAY TO RECEIVE THE OFFER. VALID ONE TIME ONLY. THE ENTIRE TRANSACTION AMOUNT AFTER DISCOUNT MUST BE PLACED ON THE LOFT OR LOFT MASTERCARD® CREDIT CARD. TAXES, SHIPPING AND HANDLING FEES, PURCHASES OF GIFT CARDS, CHARGES FOR GIFT BOXES AND PAYMENT OF A LOFT CREDIT CARD ACCOUNT ARE EXCLUDED. $20 OFF APPLIES TO QUALIFYING PURCHASES IMMEDIATELY UPON ACCOUNT OPENING AT ANN TAYLOR, ANNTAYLOR.COM, ANN TAYLOR FACTORY, LOFT, LOFT.COM, OR LOFT OUTLET. PURCHASES MADE AT A LATER DATE WILL NOT QUALIFY FOR THE $20 OFF DISCOUNT. EXTRA 10% OFF†† WHEN YOU SIGN UP FOR SMS TEXTS ††EXTRA 10% OFF WHEN YOU SIGN UP FOR SMS TEXTSOFFER VALID FOR ONE-TIME USE ONLY IN LOFT STORES IN THE UNITED STATES AND ON LOFT.COM FOR ORDERS SHIPPED WITHIN THE UNITED STATES. OFFER MAY BE USED ONLY ONCE AND IS COMBINABLE WITH OTHER OFFERS. TO RECEIVE 10% OFF YOUR PURCHASE AT LOFT.COM, PROMOTION CODE MUST BE ENTERED AT ONLINE CHECKOUT. OFFER MAY NOT BE APPLIED TOWARDS THIRD-PARTY MERCHANDISE OR SNEAK PREVIEW MERCHANDISE. TAXES, SHIPPING AND HANDLING FEES, PURCHASES OF GIFT CARDS, CHARGES FOR GIFT BOXES AND PAYMENT OF A LOVELOFT, ANN TAYLOR, OR ALL REWARDS ACCOUNT ARE EXCLUDED FROM THE DISCOUNT. OFFER VALID IN THE UNITED STATES ONLY. OFFER EXCLUDED FROM ONLINE ORDERS SHIPPED OUTSIDE OF THE UNITED STATES, PUERTO RICO AND CANADA. REPRODUCTIONS OF OFFER ARE NOT VALID. NO ADJUSTMENTS TO PRIOR PURCHASES. NOT VALID FOR CASH. ok 6Ld5V4AUAAAAAIojTc8gJjNbgHuSzCK6cqTATnlS StyleRewards Join StyleRewards styleREWARDS Join style REWARDS Join StyleRewards Loyalty By selecting opt-in, you agree to the styleREWARDS program Terms & Conditions. To see how we may use your information, take a look at our privacy policy. You may withdraw from the program at any time. Join styleREWARDS Loyalty By selecting opt-in, you agree to the styleREWARDS program Terms & Conditions. To see how we may use your information, take a look at our privacy policy. You may withdraw from the program at any time. Our loyalty program is ALL about YOU, with exclusive access to sales and event, birthday gifts , points for every purchase and more! Enter your phone numbe",
"source_url":"https://www.loft.com/",
"observed_at":"2026-10-13T21:19:58.589Z"
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