Google Places result · Syrus Properties Inc

We have appreciated the prompt responses by the office. Website has been smooth for us to make payments on time.

This place is a disgrace and should be sued for false advertising. Hailee at the front desk is beyond rude & manipulative, the managers of our complex could not give a care in the world about the wasp infestation in the pool & stairwell. My roommate and I were shown one beautiful apartment on the 2nd floor to be given a dirty, disgusting, mold, rust, and bug infested 5th floor apartment we never took a look at. When told they tricked us into this lease they retaliated noting that we signed it and they will use it against us since “we didn't do enough research” (quote from Hailee) YOU LITERALLY SHOWED US A COMPLETELY DIFFERENT APARTMENT. Asked about the parking (we have to PAY for) and they said they had no availability in the lots even though no one parks down there with 30 available spots. Our balcony is sinking from mold and our ceiling fan is going to rip out. They give different responses and lies to my roommate and I with every other individual phone call. I’ve spoken with a lot of tenants and they all feel the same. Please send a meteor to the office, these people are useless To add: The laundry room is actually horrific. 3 broken machines, leaking waste & water pipes above your head from the apartments above that reek, and all of these issues and they only ever fixed the door hinge.

It is most difficult to find rentals these days so it may seem like you have no choice but to go with this company. Please think twice. They are the most unethical and downright despicable company I have ever worked with. My daughter is unable to make the rent payments because she is struggling to find a job. She has to relocate and they are charging her the remainder of her rent totaling almost $14,000. They will go after her credit and she is just starting out in life. They are threatening and horrific. Please please find another place to call home that does not involve Syrus Properties.

This company deserves zero stars, when my friend locked her keys inside the place they would not send help they wouldn't even answer the phone, they wouldn't let us pick up a key or make a copy, they offered zero help only to pay for a locksmith which is like $200 absolutely ridiculous and zero help from their rental office no one should rent from these people. They're renting out an entire building as a homeless shelter and continuously raising the rent. Terrible practice terrible business terrible people.

I have rented apartments for the past ten years in several different locations in Northern California. This is the most distant, unhelpful, and confusing rental company I have ever dealt with. The company seems as though it is run by a couple who hire the least amount of help possible to maximize their personal profits. It results in awful communication and services, to the detriment of both parties. They seem incredibly unhappy, and I can confirm that their tenants are as well. I understand the necessity of needing a place to live, but to add to the cacophony of other former residents voicing their displeasure, I would ask you to reconsider engaging with this business. Awful experience.