MiscSubjects

James Sauter · Syrus Properties Inc

text
This place is a disgrace and should be sued for false advertising. Hailee at the front desk is beyond rude & manipulative, the managers of our complex could not give a care in the world about the wasp infestation in the pool & stairwell. My roommate and I were shown one beautiful apartment on the 2nd floor to be given a dirty, disgusting, mold, rust, and bug infested 5th floor apartment we never took a look at. When told they tricked us into this lease they retaliated noting that we signed it and they will use it against us since “we didn't do enough research” (quote from Hailee) YOU LITERALLY SHOWED US A COMPLETELY DIFFERENT APARTMENT. Asked about the parking (we have to PAY for) and they said they had no availability in the lots even though no one parks down there with 30 available spots. Our balcony is sinking from mold and our ceiling fan is going to rip out. They give different responses and lies to my roommate and I with every other individual phone call. I’ve spoken with a lot of tenants and they all feel the same. Please send a meteor to the office, these people are useless To add: The laundry room is actually horrific. 3 broken machines, leaking waste & water pipes above your head from the apartments above that reek, and all of these issues and they only ever fixed the door hinge.
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sChdDSUhNMG9nS0VJQ0FnSUNIOW9HVzZBRRAB!2m1!1s0x8085bb6385ac1625:0x17d58d866660a6b3
observed at
2026-10-11T00:11:15.726Z
published at
2024-09-04T22:09:47.581968Z
Reviewer
★★★★★
This place is a disgrace and should be sued for false advertising. Hailee at the front desk is beyond rude & manipulative, the managers of our complex could not give a care in the world about the wasp infestation in the pool & stairwell. My roommate and I were shown one beautiful apartment on the 2nd floor to be given a dirty, disgusting, mold, rust, and bug infested 5th floor apartment we never took a look at. When told they tricked us into this lease they retaliated noting that we signed it and they will use it against us since “we didn't do enough research” (quote from Hailee) YOU LITERALLY SHOWED US A COMPLETELY DIFFERENT APARTMENT. Asked about the parking (we have to PAY for) and they said they had no availability in the lots even though no one parks down there with 30 available spots. Our balcony is sinking from mold and our ceiling fan is going to rip out. They give different responses and lies to my roommate and I with every other individual phone call. I’ve spoken with a lot of tenants and they all feel the same. Please send a meteor to the office, these people are useless To add: The laundry room is actually horrific. 3 broken machines, leaking waste & water pipes above your head from the apartments above that reek, and all of these issues and they only ever fixed the door hinge.

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