O'Reilly Auto Parts
- rating
- 4.4
- address
- 1400 S Novato Blvd, Novato, CA 94947, USA
- website
- https://locations.oreillyauto.com/en-us/ca/novato/autoparts-2641.html
- place id
- ChIJfYjErJS8hYARASN6AlKbRQw
- collection
- Marin public-source records
- observed at
- 2026-10-11T00:14:56.409Z
- review count
- 249
- google maps url
- https://maps.google.com/?cid=884283678379352833&g_mp=Cidnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLlNlYXJjaFRleHQQAhgEIAA
- county association
- Returned in the Marin source collection; geographic membership is not established
maps.google.com ↗
Recorded 2026-10-11
Connected objects
Marin County · in collection
O'Reilly Auto Parts · describes
Google
I called over to see if they had the right battery that I needed for my car. When the gentlemen told me that they did ( wish I got his name) and how much it would be. I asked him if he was able to install the battery and he said "NOT IN THIS WEATHER CONDITION!" I understand yesterday (11.20.2024) we had some crazy rain however that is not what you say and how you treat your potential customer especially when the policy states you guys will install it for free. ( could've said it may be a wait, or I don't have enough staff at the moment something better than that crazy reply!) I ended up going to another store and they put my car battery in while it was raining hard without hesitation. Told my coworkers to think twice before you patronize this location. Do better!
Angie P · O'Reilly Auto Parts · review of place
Google
I want to let you know how much I appreciated Curtis with helping me today. My car battery had died and I got it jumpstarted this morning and brought it in to get my battery tested. It looked like it was my alternator that was dead and completely draining my battery. He helped me order a part for a different location to pick up from. While letting my car idle, it died. Curtis came out, tried jumpstarting it with a battery pack, then a trickle charger, and finally got a vehicle with jumper cables. He was so patient and I am so grateful he took all that time to help me.
Adrienne Fung · O'Reilly Auto Parts · review of place
Google
I was very impressed with the products and staff member Ramon who was very attentive and helpful, also installing the halogen headlight bulbs! I highly recommend this store!
Elina L · O'Reilly Auto Parts · review of place
Google
The Spanish speaking gentleman who was working there was very kind and helpful. He took the time to look at the different products with me for my needs. He even went out and took a look at my car. That's what I call service! I highly recommend this place for your car needs.
Liliana Nazarian · O'Reilly Auto Parts · review of place
Google
Super helpful staff, always knowledgeable and friendly. I have a number of good qualities, but knowing stuff about cars isn't one of them. That's where these kind folks come in! Thanks for helping me with my headlight bulb!
Carina D · O'Reilly Auto Parts · review of place
Google · on platform