Julian Gold · Chipotle Mexican Grill
- text
- I had an extremely disappointing experience at Chipotle thanks to an employee named Beth. From the moment I approached the counter, she had a rude and dismissive attitude that made me feel completely unwelcome. She barely acknowledged me, seemed irritated by basic questions, and handled my order with zero care. Customer service is a huge part of the experience, and Beth clearly doesn’t understand that. Instead of being helpful or even just polite, she acted like I was an inconvenience. It honestly ruined my visit. If this is how customers are treated, management seriously needs to step in. Employees like Beth reflect poorly on the entire business. I won’t be coming back if this is the kind of service I can expect.
- rating
- 1
- collection
- Marin public-source records
- source url
- https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT2xORE1Ia3hRMFl0UkZOQldqUjVObEZDUjFKc1QwRRAB!2m1!1s0x8085bd0a1f6c3143:0xe94829d05ce026e
- observed at
- 2026-10-11T00:14:06.950Z
- published at
- 2026-03-26T08:24:20.767758443Z
Google
I had an extremely disappointing experience at Chipotle thanks to an employee named Beth. From the moment I approached the counter, she had a rude and dismissive attitude that made me feel completely unwelcome. She barely acknowledged me, seemed irritated by basic questions, and handled my order with zero care. Customer service is a huge part of the experience, and Beth clearly doesn’t understand that. Instead of being helpful or even just polite, she acted like I was an inconvenience. It honestly ruined my visit. If this is how customers are treated, management seriously needs to step in. Employees like Beth reflect poorly on the entire business. I won’t be coming back if this is the kind of service I can expect.
Connected objects
Marin County · in collection
Chipotle Mexican Grill · review of place
Julian Gold · authored by
Chipotle Mexican Grill · about
Google · on platform