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Collier Law Firm · Village Clip Joint

text
Extremely unprofessional experience. I’ve been to this salon multiple times. I explained that I accidentally booked more than one appointment because I had difficulty navigating the online booking system, but instead of helping resolve the issue, Kendra repeatedly canceled every appointment I attempted to make. Throughout my visits, there was often a strong odor that smelled like cigarette smoke or marijuana, which was not what I expected in a professional salon. When I later questioned an attempted overcharge on my card, I was met with rude, dismissive behavior. Instead of resolving the issue professionally, Kendra began yelling and speaking to me in a threatening manner. I cannot recommend this salon based on my experience. I will also be reporting my concerns to the appropriate consumer protection agencies.
rating
1
collection
Marin public-source records
source url
https://www.google.com/maps/reviews/data=!4m6!14m5!1m4!2m3!1sCi9DQUlRQUNvZENodHljRjlvT21kU2MxRk9RVTFsV2tFMFRVZDNURFI0TTIxUVRVRRAB!2m1!1s0x8085bb6212bdfd49:0xdebf3fdfaa5e1ad5
observed at
2026-10-11T00:14:55.834Z
published at
2026-07-02T03:30:12.456302580Z
Reviewer
★★★★★
Extremely unprofessional experience. I’ve been to this salon multiple times. I explained that I accidentally booked more than one appointment because I had difficulty navigating the online booking system, but instead of helping resolve the issue, Kendra repeatedly canceled every appointment I attempted to make. Throughout my visits, there was often a strong odor that smelled like cigarette smoke or marijuana, which was not what I expected in a professional salon. When I later questioned an attempted overcharge on my card, I was met with rude, dismissive behavior. Instead of resolving the issue professionally, Kendra began yelling and speaking to me in a threatening manner. I cannot recommend this salon based on my experience. I will also be reporting my concerns to the appropriate consumer protection agencies.

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