From: Wayne Simanovich <wayne@simanovich.com> To: Cyrus Massoumi <massoumi.cyrus@gmail.com> Subject: FW: Conversation with wayne@simanovich.com Sent: Thu, 2 Sep 2021 14:29:23 +0000 Sent (UTC): 2021-09-02T14:29:23.000Z Sent (America/Los_Angeles): 2021-09-02T07:29:23.000-07:00 Account: 62ca724fdabf40deba435e42eb88ef18 Gmail message: 17ba6ea1e67e1e6d Thread: 17ba6ea1e67e1e6d Message-ID: 308038B4-4C6D-4E52-B032-CF18FD011634@simanovich.com References: CAHNLnuJDxmhMYLqKgk3wAvMVGdJWt7wT9GQYqZfK-W7+pm7WfQ@mail.gmail.com Body coverage: full Body format: markdown
Body
From: Gorgias Customer Support <support@gorgias.com>
Reply-To: Gorgias Customer Support <support@gorgias.com>
Just checking in - did you have the chance to check out our last message? If not, that's totally alright - you can get back to us at any time, should you need some further assistance here, or if you have any other questions. However, keep in mind that a different agent might take over your inquiry, but we're all doing our best to assist you asap!
On Wed, Sep 01 2021, at 01:17 PM, Jovana Vujcic wrote:
Hi Wayne,
Sorry for the wait,
I was notified by my team that you will get an onboarding email really soon to book your first onboarding call from one of our managers, and they can give you all the information needed.
In the meantime, you can check this article on Aircall here and on Phone integration here
On Wed, Sep 01 2021, at 01:03 PM, None wrote:
Need to figure out the phone aspect.
On Wed, Sep 01 2021, at 01:03 PM, None wrote:
Now or asap?
On Wed, Sep 01 2021, at 01:03 PM, None wrote:
Now?
On Wed, Sep 01 2021, at 12:50 PM, Jovana Vujcic wrote:
Hi Wayne,
What would be suitable time slots for you today?
I will need to check this with my team
On Wed, Sep 01 2021, at 12:36 PM, None wrote:
so?
On Wed, Sep 01 2021, at 12:33 PM, Jovana Vujcic wrote:
Ok, thank you!
On Wed, Sep 01 2021, at 12:31 PM, None wrote:
Yea
On Wed, Sep 01 2021, at 12:26 PM, Jovana Vujcic wrote:
With your phone app, is there a way to view the features it has available?
On Wed, Sep 01 2021, at 11:41 AM, Ana Nikolic wrote:
Hi there,
How can we help? 🙂
On Wed, Sep 01 2021, at 11:40 AM, None wrote:
Hi*
On Wed, Sep 01 2021, at 11:40 AM, None wrote:
Hj
the whole object this page is drawn from, as JSON
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"# Email",
"## Attachments",
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"## Message",
"From: Wayne Simanovich <wayne@simanovich.com> \nTo: Cyrus Massoumi <massoumi.cyrus@gmail.com> \nSubject: FW: Conversation with wayne@simanovich.com \nSent: Thu, 2 Sep 2021 14:29:23 +0000 \nSent (UTC): 2021-09-02T14:29:23.000Z \nSent (America/Los_Angeles): 2021-09-02T07:29:23.000-07:00 \nAccount: 62ca724fdabf40deba435e42eb88ef18 \nGmail message: 17ba6ea1e67e1e6d \nThread: 17ba6ea1e67e1e6d \nMessage-ID: 308038B4-4C6D-4E52-B032-CF18FD011634@simanovich.com \nReferences: CAHNLnuJDxmhMYLqKgk3wAvMVGdJWt7wT9GQYqZfK-W7+pm7WfQ@mail.gmail.com \nBody coverage: full \nBody format: markdown ",
"## Body",
"**From: ** Gorgias Customer Support <support@gorgias.com>",
"**Reply-To: **Gorgias Customer Support <support@gorgias.com>",
"**Date: **Thursday, September 2, 2021 at 10:27 AM",
"**To: **Wayne Simanovich <wayne@simanovich.com>",
"**Subject: **Conversation with wayne@simanovich.com",
"Hi ,",
"How would you rate the help we gave you today?",
"[https://gorgias.gorgias.com/satisfaction\\-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=1](https://gorgias.gorgias.com/satisfaction-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=1)[https://gorgias.gorgias.com/satisfaction\\-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=2](https://gorgias.gorgias.com/satisfaction-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=2)[https://gorgias.gorgias.com/satisfaction\\-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=3](https://gorgias.gorgias.com/satisfaction-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=3)[https://gorgias.gorgias.com/satisfaction\\-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=4](https://gorgias.gorgias.com/satisfaction-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=4)[https://gorgias.gorgias.com/satisfaction\\-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=5](https://gorgias.gorgias.com/satisfaction-survey?token=IjI1MTEzNTI5OS41MTQyMjY0OTMuMTU4MDc2MzAi.FBJw4Q.f9NtR7XfwNxS9DvcHGsSthlAITg&score=5)",
"Thanks!",
"On Wed, Sep 01 2021, at 02:10 PM, Gorgias wrote:",
"Hello !",
"Just checking in - did you have the chance to check out our last message? If not, that's totally alright - you can get back to us at any time, should you need some further assistance here, or if you have any other questions. However, keep\n in mind that a different agent might take over your inquiry, but we're all doing our best to assist you asap!",
"On Wed, Sep 01 2021, at 01:17 PM, Jovana Vujcic wrote:",
"Hi Wayne,",
"Sorry for the wait,",
"I was notified by my team that you will get an onboarding email really soon to book your first onboarding call from one of our managers, and they can give you all the information needed.",
"In the meantime, you can check this article on Aircall [here](https://docs.gorgias.com/voice-and-phone/aircall) and on Phone integration [here](https://docs.gorgias.com/voice-and-phone/phone-integration)",
"On Wed, Sep 01 2021, at 01:03 PM, None wrote:",
"Need to figure out the phone aspect.",
"On Wed, Sep 01 2021, at 01:03 PM, None wrote:",
"Now or asap?",
"On Wed, Sep 01 2021, at 01:03 PM, None wrote:",
"Now?",
"On Wed, Sep 01 2021, at 12:50 PM, Jovana Vujcic wrote:",
"Hi Wayne,",
"What would be suitable time slots for you today?",
"I will need to check this with my team",
"On Wed, Sep 01 2021, at 12:36 PM, None wrote:",
"so?",
"On Wed, Sep 01 2021, at 12:33 PM, Jovana Vujcic wrote:",
"Ok, thank you!",
"On Wed, Sep 01 2021, at 12:31 PM, None wrote:",
"Yea",
"On Wed, Sep 01 2021, at 12:26 PM, Jovana Vujcic wrote:",
"Hi Wayne,",
"Sorry for the wait. Just to confirm, you are contacting me on behalf of\n[https://protectiondog.gorgias.com/app](https://protectiondog.gorgias.com/app)?",
"On Wed, Sep 01 2021, at 12:04 PM, None wrote:",
"Por Favor.",
"On Wed, Sep 01 2021, at 12:04 PM, None wrote:",
":/",
"On Wed, Sep 01 2021, at 12:04 PM, None wrote:",
"I have to go to a funeral tomorrow.",
"On Wed, Sep 01 2021, at 12:04 PM, None wrote:",
"Is anything possible today.",
"On Wed, Sep 01 2021, at 11:48 AM, Jovana Vujcic wrote:",
"Yes, absolutely!",
"Please feel free to book a convenient time [here](https://calendly.com/gorgias-office-hours/consult-call?back=1&month=2021-09)! 😊",
"On Wed, Sep 01 2021, at 11:44 AM, None wrote:",
"Do you have a rep who is available to speak to him?",
"On Wed, Sep 01 2021, at 11:44 AM, None wrote:",
"(Want to make sure that it has the desired featurtes for him.",
"On Wed, Sep 01 2021, at 11:44 AM, None wrote:",
"I'm messaging on behalf of a client.",
"On Wed, Sep 01 2021, at 11:43 AM, None wrote:",
"between AirCall & your phone service provided.",
"On Wed, Sep 01 2021, at 11:43 AM, None wrote:",
"I'd more like to know the features difference",
"On Wed, Sep 01 2021, at 11:43 AM, Ana Nikolic wrote:",
"I can see that you are on our Phone page and it is shown in the video on that page -\n[https://www.youtube.com/watch?v=T5q1bnpwML8](https://www.youtube.com/watch?v=T5q1bnpwML8). Is this not what you had in mind? :)",
"On Wed, Sep 01 2021, at 11:43 AM, None wrote:",
"Sorry improper queustion",
"On Wed, Sep 01 2021, at 11:42 AM, None wrote:",
"(ie, setting voicemail, a voicemail box?)",
"On Wed, Sep 01 2021, at 11:41 AM, None wrote:",
"With your phone app, is there a way to view the features it has available?",
"On Wed, Sep 01 2021, at 11:41 AM, Ana Nikolic wrote:",
"Hi there,",
"How can we help?\n🙂",
"On Wed, Sep 01 2021, at 11:40 AM, None wrote:",
"Hi*",
"On Wed, Sep 01 2021, at 11:40 AM, None wrote:",
"> Hj\n"
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