Has productivity tracking gone too far?

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From: The Week Ahead <theweekahead@tryshift.com> To: massoumi.cyrus@gmail.com Reply to: The Week Ahead <no-reply@tryshift.com> Subject: Has productivity tracking gone too far? Sent: Tue, 23 Aug 2022 11:18:52 +0000 (UTC) Sent (UTC): 2022-08-23T11:18:52.000Z Sent (America/Los_Angeles): 2022-08-23T04:18:52.000-07:00 Account: 62ca724fdabf40deba435e42eb88ef18 Gmail message: 182ca6d3dc1a8393 Thread: 182ca6d3dc1a8393 Message-ID: Q_3ZkM1KS5WgbgEhxKT8VA@geopod-ismtpd-4-2 Body coverage: full Body format: markdown

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The Week Ahead: Powered by Shift • PLUS: The death of 'mandatory fun' in the office

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August 23, 2022

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Happy Tuesday! Let's take a few minutes to get you up to speed on what's happening in the world of work. Enjoy!

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THEY SAID IT

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THE FIRST TAKE

The rise of the worker productivity score

From The New York Times

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Is productivity tracking going too far?

More and more companies have been implementing productivity tracking software in order to ensure work output is satisfactory. According to an examination by The New York Times, 8 of the 10 largest private U.S. employers track the productivity metrics of individual workers, many in real time. But does this cause more harm than good?

Previously, productivity tracking was primarily associated with lower-paying jobs, such as at Amazon warehouses or Kroger, but now the practice is spreading rapidly to white-collar, knowledge worker jobs. Many employees, regardless of working remote or in-person are now subject to trackers, scores, and “idle” buttons. Pauses while working can lead to penalties, from lost pay to lost jobs.

Patrick Baratta, while working at a company called Alphabrook, says he was once questioned why his producitivity score had dropped during a particular 10-minute increment. His reply? “Sometimes I have to use the bathroom.”

One of the biggest pitfalls of productivity tracking is that it does not accurately measure worker productivity. Logging keystrokes or time active on company computers for example, does not capture time spent discussing cases with co-workers or helping and training colleagues.

This practice is especially frightening in sectors like health care where some hospitals have adopted a productivity score system for Hospice Chaplains. At nonprofit, Allina Health, Chaplains would share on a spreadsheet the number of productivity points they would anticipate earning for the day. Participation in a funeral was one and three-quarters points, a visit to the dying was one point, etc.

Acquiring “productivity points” was now a daily concern and some chaplains undoubtedly felt unnecessary pressure to choose between points and patients at times. “Do I see the patients who earn the points or do I see the patients who really need to be seen?” as Rev. Heather Thomvold describes the dilemma.

> Read more about it here

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PENNY FOR YOUR THOUGHTS?

#### Would you consider quitting your job if your company implemented a productivity tracking system?

> YES I WOULD > NO I WOULDN'T

Check out last week's poll results here.

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THE SECOND TAKE

The death of 'mandatory fun' in the office

From BBC Worklife

http://link.tryshift.com/ls/click?upn=R7mGNL6qeUYmLGppLHvG3VvggXsAJrRVKihux0tphA9hTEBxDoHzk48WOsTJa51IHwBiElnpcFhQZPI19xpxO\-2Bq\-2FIWPlFSDYVYaCq9MIXEhJOGRgjhznwGkZM5TVtaRWBUH\-2BExn7LjpVL51RKFg5RMmtMnIbVxTbqhFE4fbf7Uf7MdEqyNB1tF\-2ByuNmuzhRxX8oK1hFjpknGV1I84941WarjZeXTCsRCEOKFRjdIzvib5\-2FwWoIH7EB35Li1PbF3Yb\-2FyOP2y7b5OBHJwMObP8\-2F0Xn7fFZ4TRCyMTflrMZxEVxz4M8Ys4noO42U4eU7WHNh0wtjOg\-2F125CcgAe\-2F6iWoV1zKagfxDKGJjjIUJURcI6IRW0WN168v0mbujeTRG3Y1ibVCTiD\-2Ft76B7LYDQDUvwS9Go5Bv2mbbnJvK\-2B06pfr5lvMAys52\-2F6k4zul6oEp4pdI28ADu4qyaakD\-2FXh\-2Bdf4xOMfafYkIWz9TsmZ2p1TVGneoD\-2Btj8vvSmRtb6yKp\-2BrM\-2BHfSmltnVf6lgkMLneng\-3D\-3DYT69\_d2KJgED8SFtXhUJEZJmeM\-2BG2O4RyQg\-2BeiPQ5JJaVa\-2BVmcajY2iDXeaz3A0mF6r9F\-2FihZGMTn6yZVe8XDPpK2Fta78ZV8QMp39pAGyJCp\-2FW1dBacgItYmWBz\-2B9ahJNXAVZiTNK0rbKm4Hm9Y1ckrSCeVs123wYbvNxyhTEfK\-2By7WG9dv3uWaYUAK\-2FktXT\-2FYk4Pxze021p6uJMnaBr7SfIGjD\-2FElqu3b8KRLCoBqEd4Z1jq3HFFmmWPjI3TJP1u\-2FstH2pcgwSEsy827\-2BT0\-2BLvl8sqoAJPqIq8kpr2KtRE9DxM\-3D

Although the pandemic had mostly killed off the company retreat, team building outings, monthly birthday celebrations in the office and more, with businesses trying to convince employees to resume in-person work, the ‘forced fun’ events may be making a comeback.

#### No patience for parties

Does your office have bean bag chairs, ping pong tables, or arcade games? Businesses, especially major tech companies, have been trying for decades to make offices a fun place to be. However, as Paul Lopushkinsky, founder of consultancy Playficient, puts it, “That culture isn’t really about fun; it’s about getting people to stay longer... Now you’re expected to stay after work for happy hour. It was never mandatory, but if people didn’t, it was used against them, like, ‘you’re not a team player’.”

These perks and activities that create employee participation out of obligation can lead to a “corporate cult” according to Lopushinsky.

As companies scramble for new ways to lure workers back to the office, they may have to consider more meaningful and longer-term strategies than pre-pandemic “mandatory fun” tactics.

> Read more about it here

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JOBS OF THE WEEK

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#### Data Engineer

at BombBomb (remote)

LISTEN TO THIS

#### A Productive Conversation

Learn new tips, tools, tactics and tricks that are designed to help you optimize your productivity, time management, goals, habits and more - both at work and at home.

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READ ALL ABOUT IT

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It's safe to say you're ready for your week ahead! Thanks for reading ✌️

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